Megan Zwygart

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Managed MIPS and Clinic Quality Support
• HEDIS review completion
• Medicare and Medicaid Standards
• Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
• Answered incoming phone calls (40+) from patients to provide basic assistance and triage medical concerns.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Gathered lab specimens, ordered testing and interpreted results to diagnose patients.
• Managed appointment calendar for scans, lab tests, and evaluations.
• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
• Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
• Reached out to insurance carriers to obtain prior authorization for testing and procedures.
• Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.
• Researched denied claims and contacted insurance companies to resolve these issues.
• Monitored and tracked patient vitals in EHR to keep team informed of changing conditions.
• Initiated physicals, in-house testing, phlebotomy, triage, and medical records.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Comforted and counseled patients and families throughout care process.
• Cared for wounds, provided treatments, and assisted with procedures.
• Evaluated patient histories, complaints, and current symptoms.
• Delivered emotional support to patients and families during challenging times.

• Improved patient well-being by offering advice on preventive health measures.
• Built meaningful relationships with patients and families for optimal care.
• Evaluated patient histories, complaints and current symptoms.
• Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
• Supported diagnoses by taking blood samples from patients for laboratory testing.
• Administered vaccinations via intramuscular injection and completed proper documentation.
• Completed screening questions with patients following CDC guidelines.
• Wore face mask, eye protection, medical gloves and PAPR.
• Updated patients' charts in electronic medical records with encounter information, prescriber notes and orders.
• Assessed children's developmental progress, specializing in perceptual/sensory motor skills, fine motor skills and activities of daily living.

• Took vitals and assessed patients in recovery room following surgical procedures.
• Kept meticulous charting notes regarding patient assessments and medications, later transferring information into records management system.
• Collaborated with patients and healthcare teams to assess, plan, implement and evaluate custom care plans for each individual.
• Evaluated patients' pain levels, implementing correct dosage of medication to alleviate discomfort.
• Supported healthy working environment, adhering to patient safety protocol, complying with hospital policies and maintaining situational awareness.
• Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
• Guided and educated patients and caregivers on diagnoses, disease management, preventive measures, medication use and self-care to foster consistency in care administration.
• Triaged patients and delegated treatment needs to qualified staff and specialized departments.
• Evaluated patient histories, complaints and current symptoms.
• Guided patients, caregivers and family members on plans of treatment and helpful resources available locally to support care.

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• Connected with patients and families from variety of cultural and economic backgrounds to establish and maintain open communication for improved patient outcomes.
• Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
• Communicated medical information and discharge instructions to patients and families to reduce return visits.

• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Followed outlined specifications to implement assembly plans.
• Calibrated equipment to maintain optimal performance.
• Put hazardous materials in properly marked containers to avoid injuries or contamination.
• Assisted quality assurance by inspecting items and removing defective parts.
• Removed rough spots to enhance parts alignment and improve finishes.
• Inspected and tested components, assemblies and power tools for proper functionality.
• Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
• Sampled and tested final products to check conformance with production tolerances.

• Helped patients effectively manage routine bathing, grooming and other hygiene needs.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

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• Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Documented care actions by completing records and logs in medical software system.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.