Megan E. Rideout
Emmett,MI
Summary
Successful Executive Director with over seventeen years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-culture team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
18
18
years of professional experience
Work History
Executive Director
Enlivant
Garden City, Idaho
10.2021 - Current
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Established department vision, goals and objectives with company strategy to achieve consistently high results.
- Coordinated and implemented effective training for over twenty medical professionals to improve continuity of care processes.
Licensed Nursing Home Administrator
Cascadia Healthcare
Eagle, Idaho
11.2020 - 10.2021
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Direct day-to-day administrative and operational functions for 80-bed facility, providing guidance and leadership to over 50 employees across more than six departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
Revenue Management Consultant
Trinity Health
Boise, Idaho
03.2019 - 08.2020
- (Division eliminated, result of COVID-19)
- Epic Super User- Project halted due to COVID-19
- Created and maintained relationships with executive leaders, key stakeholders, and decision makers for Trinity Health and Saint Alphonsus Health System.
- Implemented process improvement techniques and methodologies under Lean Six Sigma principles.
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Produced detailed and relevant reports for use in making business decisions.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Regional Director
Trinity Health
Boise, Idaho
02.2017 - 03.2019
- Design and Implementation of Regional Financial Clearance Department.
- Designed Pre-Authorization Delay and Deny Policy across region.
- Reduced Denials for Missing Authorization to Increase Point of Service Collections by 25%.
- Visited sites periodically to view service levels and adherence to global service standards.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Achieved financial targets with over $2.5M in revenue reported on P&L statement by leading regional business staff.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Patient Access, Manager
Saint Alphonsus Health System
Boise, Idaho
03.2004 - 02.2017
- Exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Education
Master of Health Administration -
University of Phoenix
05.2014
Bachelor of Science - Human Services and Management
University of Phoenix
12.2012
No Degree - Residential Care Administrator
Idaho Occupational License
Boise, Idaho01.2022
No Degree - Licensed Nursing Home Administrator
Idaho Occupational License
Boise, Idaho07.2021
Skills
- Change and Growth Management
- Board Oversight
- Annual Planning
- Strategic Planning
- Executive Leadership
- Leadership and People Development
- Integrity and Transparency
- Employee Motivation and Performance
- Budgeting and Financial Management
- Regulatory and Statutory Compliance
- Continuous Quality Improvement (CQI)
- Interdepartmental Partnerships
- Lean Methodology
Timeline
Executive Director
Enlivant
10.2021 - Current
Licensed Nursing Home Administrator
Cascadia Healthcare
11.2020 - 10.2021
Revenue Management Consultant
Trinity Health
03.2019 - 08.2020
Regional Director
Trinity Health
02.2017 - 03.2019
Patient Access, Manager
Saint Alphonsus Health System
03.2004 - 02.2017
Master of Health Administration -
University of Phoenix
Bachelor of Science - Human Services and Management
University of Phoenix
No Degree - Residential Care Administrator
Idaho Occupational License
No Degree - Licensed Nursing Home Administrator
Idaho Occupational License
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