Megan Jean Smith
Corsicana,TX
Summary
Reliable Executive Administrative Assistant with focused attention on detail, accuracy and business impact. Keeps reports and communications well organized. Expertise in Microsoft Office and Analytics Software.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Navarro College
04.2023 - Current
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Hotel Agent/Night Auditor
Best Western Executive Inn
09.2021 - 10.2022
- Answered incoming calls to provide information about facilities, policies, and availability
- Scheduled arrivals and departure of each guest, and arranged payment option most suitable for each reservation
- Handled transactions for each guest, and provided invoices to proper companies or customers
- Maintained records of any complaints, and any facility needs that would require addressing with solutions
- Organized and assigned cleaning staff to tasks
- Assisted in training new employees, and helped create guidebooks for future hires
Cashier
Buc-ee's
07.2021 - 10.2021
- Accurately processed transactions of each customer and recorded financial records for each shift
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers
- Monitored surroundings to report suspicious activity in the store, as well as on any security cameras that were observed outside
Sales Associate
Dollar General
07.2016 - 08.2018
- Provide information to customers about products, services, store hours, policies, and promotions
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers
- Handled duties of both the cash register and stocking of shelves during each shift.
Education
MBA: Business Administration -
Texas A&M University - Commerce
Commerce, TX05.2020
BBA: Marketing -
Sam Houston State University
Huntsville, TX05.2019
Skills
- Organization
- Customer Relationship Management (CRM)
- Microsoft Office Applications
- Customer Service
- Database and File Management
- Competitive and Trend Analysis
- Problem Resolution
- Analytical software (SAP/SPSS)
- Accounting
- Business Correspondence
Certification
- RCR for Social, Behavioral, and Education (SBE) Sciences Training - CITI Program, A Division of BRANY, 2019-2024
- Customer, People, and Operations Analytics-Wharton Business School of The University of Pennsylvania, 2018
Timeline
Executive Administrative Assistant
Navarro College
04.2023 - Current
Hotel Agent/Night Auditor
Best Western Executive Inn
09.2021 - 10.2022
Cashier
Buc-ee's
07.2021 - 10.2021
Sales Associate
Dollar General
07.2016 - 08.2018
MBA: Business Administration -
Texas A&M University - Commerce
BBA: Marketing -
Sam Houston State University
- RCR for Social, Behavioral, and Education (SBE) Sciences Training - CITI Program, A Division of BRANY, 2019-2024
- Customer, People, and Operations Analytics-Wharton Business School of The University of Pennsylvania, 2018
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