Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Cook
Lake Local Schools
11.2020 - Current
Work in any area or school as needed
Maintained adequate levels of condiments and well-stocked stations to keep service flowing smoothly.
Record food on daily work sheet and food report
Provided exemplary service to students and staff.
Assist in daily cleaning of all kitchen equipment
Assist Head Cook with meal preparation when time allows
Assist with regular inventories of food, materials and equipment
Ensure that all necessary foods and supplies are on hand in accordance with menu
Maintain orderly and clean work areas
Prepare and serve quality food as quickly and attractively and in pleasant manner
Scrape trays during lunch periods when necessary
Record all leftover food on daily work sheet and food report
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
Marketing Manager
SVN Summit Commercial Real Estate Group
09.2016 - 11.2020
Retain clients to build brand awareness and generate leads while managing internal and external marketing campaigns and programs.
Drive marketing efforts by orchestrating digital and print advertising campaigns.
Transform website and social media platforms to better engage customers and promote sales.
Conferred with Managing Director on monthly projections, product launches and other marketing plans.
Edit,tone, caption and uploaded photographs for news publications.
Plan and prepare for all on-location shoots.
Photograph high-quality images for both print and Internet distribution.
Keep data base current and ongoing for all advertising and marketing efforts.
Produce high end virtual tours for sales/leases in inventory.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
Managed workflow between staff, coordinating documents, planning, and creative material distribution
Created and managed social media campaigns to increase brand engagement
Property Manager
Tallmadge Pointe Apartments - Managed by SVN Summit Commercial Real Estate Group
09.2016 - 09.2018
Negotiate rental and lease agreements; supervise improvements, repairs and revisions for 60 residential units.
Appoint, oversee subcontractor, maintenance and security.
Management and oversight of apartment leasing to maintain optimal occupancy, rental revenue and resident credit quality.
Provided exceptional customer service.
Oversaw work orders and all on-site processes.
Provided regular status reports to management.
Ongoing maintenance and updating of resident and property related files.
Processed and recorded all property receipts.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Photographer
Akron General/Cleveland Clinic
12.2015 - 09.2016
Develop and foster excellent customer service relationship with Mom, Families and all hospital staff.
Photograph newborns daily while continuously meeting sales goals and requirements.
Assist in all administrative, clerical duties and interviews.
Selected and altered secondary photographic features such as backdrops and lighting.
Edited, toned, captioned and uploaded photographs.
Fabricated camera mounts and cases to capture images and protect equipment.
Archived photographs on computers and servers.
Resolved client concerns quickly and professionally.
Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
Account Executive, Education Specialist
Konica Minolta Business Solutions
01.2012 - 01.2013
Provided ongoing support, serving as a primary point of contact.
Established and developed relationships with high-end decision makers for current and potential clients.
Designed and presented proposals and solutions for each individual client.
Consistently closed sales, exceeding high monthly revenue goals by 120%.
Secured new business and maintained customer relationships.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Bartender & Server
Pinchers Seafood
01.2007 - 01.2011
Provided professional customer service in a high end resort destination with a high volume of clientele.
Balanced daily cash receipts using industry standard software.
Independently provided staff development as a part of the company hiring process.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Manager
Brubaker's Pub
01.2003 - 01.2007
Hired, trained, and managed staff for highly profitable restaurant.
Managed labor control and scheduling for restaurant staff.
Maintained high standards of sales and customer service at all times.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Increased profits with enhanced inventory oversight and strategic pricing adjustments.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
High School Diploma -
Tallmadge High School
Tallmadge, OH
1999
Timeline
Cook
Lake Local Schools
11.2020 - Current
Marketing Manager
SVN Summit Commercial Real Estate Group
09.2016 - 11.2020
Property Manager
Tallmadge Pointe Apartments - Managed by SVN Summit Commercial Real Estate Group