Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, pharmacology and medical terminology. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist
Environmental Air Systems, Inc
01.2022 - Current
Review accounts on monthly basis to assess aging and pursue collection of funds.
Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
Handle high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Analyze, prepared and issued chargeback notices for payment to prevent third-party collection agency involvement.
Produce, distributed and tracked more than 200 monthly invoices for residential and commercial business.
Manage costs and billing and resolved financial discrepancies effectively through organizational management of account information using CRM software.
Perform targeted collections on past due accounts aged over 30 days.
Track contracts, proposals and waivers to keep billing accurate and current.
Process tax exempt certificates, coupons and vendor credit inquiries.
Match purchase orders with invoices and recorded necessary information.
Develop monthly, quarterly and annual profit and loss statements and balance sheets.
Maintain relationships with vendors and managed invoices for material and equipment purchases.
Dispatch/Administrative
Environmental Air Systems Inc
11.2019 - 01.2022
Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
Closely monitored the dispatch board to triage and prioritize daily calls.
Maintained updated and detailed records of calls in physical and electronic database. (ESC)
Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Monitored flow of paperwork and directed information to appropriate departments.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Perform data entry associated with accounts payable, including managing purchase orders, obtaining invoice approvals, and preparing vendor payments.
Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements.
Supported management by processing invoices and documents with consistent on-time delivery.
Complied with established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, and profit and loss statements for clients.
Generated invoices upon receipt of billing information and tracked collection progress.
Maintained relationships with vendors and managed invoices.
Matched purchase orders with invoices and recorded necessary information.
Dispatcher
Morrow Mechanical
10.2018 - 11.2019
Take incoming customer calls
Directed dispatching, routing and tracking of 10 fleet vehicles.
Forecast workload for 2-3 days out
Maintain the on call/after hours phone, to include 1st on call and standby technician
Update customer files as information is received from installation
Maintain the maintenance agreements, including billing, scheduling, and renewals
Experienced in ESC and ServiceTitan.
Maintained updated and detailed records of calls in physical and electronic database.
Sales Operations Specialist
The Go Solution
12.2017 - 10.2018
Provide exceptional customer experience by phone
Using Above average computer skills
Confirm Orders and requests promptly.
Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
Collaborated with sales team to qualify potential leads through discussion of product and service needs, laying groundwork for selection of powerful combinations of product and service offerings.
Front Desk Agent
The Holiday Inn Express & Suites
01.2015 - 12.2017
Using oral and written communication skills to register and accommodate guests
Managing guests service requests
Processing cash or credit card payments
Maintaining updated information on room availability, reservations and guests messages
Used internal software to process reservations, check-ins and check-outs.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Houston, TX
09.2025
Associate of Arts - Nursing
Lone Star College
Cypress, Tx
06.2020
Skills
Privacy and Confidentiality
Vital Signs Monitoring
Medication Administration
Task Prioritization
Ability to multitask under pressure
Attention to Detail
Analytical and Critical Thinking
Schedule Management
ADL Assistance
Service Planning, Service Coordination
Data Entry
Basic computer skills including MS Word, Excel, Outlook