MEGAN M. GIEDER
Naples,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly skilled and enthusiastic professional with more than 5 years of experience managing operations in patient-centric medical offices. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
MEDICAL ASSISTANT/Pre-Certification Coordinator
JOINT REPLACEMENT INSTITUTE
11.2019 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Communicated with patients, ensuring that medical information was kept private.
- Trained all new medical staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Direct resource for communication with medical representatives with various companies that were used in patient care.
Private Nanny
My Naples Nanny
05.2019 - Current
- Prepare healthy, age-appropriate snacks and meals.
- Monitor schedules to maintain sleeping, eating, and guided learning activities for children
- Build positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assist children with homework assignments and special projects across different subjects.
- Transport children to and from activities using personal or family vehicle.
- Work with parents to develop and implement discipline programs to promote positive behavior.
Server
Outback Steakhouse
04.2019 - 04.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Medical Assistant
Private Practice Endocrinologist
06.2019 - 11.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Organized meet and learn lunches with the provider and office staff
- Direct communication with device representatives for glucose monitoring
- Assist the provider with thyroid nodule biopsies in office
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
Medical Surgical Technician
Riverchase Dermatology
09.2017 - 04.2019
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
- Created safe operating environments for invasive and non-invasive procedures.
- Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
- Collected, prepared and disposed of medical specimens.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Worked with vendors for speedy procurement of services and equipment.
Corrections Officer
Chester County Prison
09.2012 - 09.2017
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Authored incident reports for management on violations and discrepancies.
- Examined incoming and outgoing mail to detect contraband.
Emergency Medical Technician
GoodFellowship Ambulance
06.2015 - 12.2015
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delivered emotional support to patients and families.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Education
Bachelor of Science - Criminal Justice
University of Scranton
Scranton, PA05.2012
Emergency Medical Technician -
Goodfellowship Ambulance Training Institute
West Chester, PA05.2015
Skills
- Team building and leadership
- Critical Thinking
- Creative problem solving
- Persuasive Communication expertise
- Mentoring and coaching
- Strong organizational skills
- Customer/ Patient relationships
- Medical terminology understanding
- Electronic Medical Records
- Medical device knowledge
- Customer/ Patient relationships
Volunteer
Philadelphia Ronald McDonald House
Execute cuisine preparation, daily house activities, and manage client communications. Serve as Guest Speaker for annual fundraising events.
Timeline
MEDICAL ASSISTANT/Pre-Certification Coordinator
JOINT REPLACEMENT INSTITUTE
11.2019 - Current
Medical Assistant
Private Practice Endocrinologist
06.2019 - 11.2019
Private Nanny
My Naples Nanny
05.2019 - Current
Server
Outback Steakhouse
04.2019 - 04.2020
Medical Surgical Technician
Riverchase Dermatology
09.2017 - 04.2019
Emergency Medical Technician
GoodFellowship Ambulance
06.2015 - 12.2015
Corrections Officer
Chester County Prison
09.2012 - 09.2017
Bachelor of Science - Criminal Justice
University of Scranton
Emergency Medical Technician -
Goodfellowship Ambulance Training Institute
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