Megan Marie Billeter
Bellingham,WA
Summary
Upbeat, friendly and anticipating customer needs with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Skilled in working under pressure and adapting to new situations and challenges.
Overview
6
6
years of professional experience
Work History
Waitress
Bellingham Golf and Country Club
Bellingham, WA
04.2021 - Current
- Built rapport with customers by knowing the importance of memorizing the members names and personal requests
- Managed an array of member personalities and anticipated their unique needs while building relationships
- Experienced the importance of teamwork through a challenging environment
- Learned to work well with others and demonstrated accountability.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Ticketing office/Development intern
Gonzaga University Athletics
Spokane, WA
06.2022 - 08.2022
- My internship entailed helping in marketing and development, ticketing, and working on special advertising and PR projects
- I was able to work within a team structure and can negotiate and manage conflict.
- Provided support to development director with special projects and events.
- Fielded phone calls and answered emails promptly for director.
Forecaddie
Coeur D’Alene Resort
Coeur D'Alene, ID
06.2017 - 09.2019
- Acted as a private concierge to assist resort guests with raking bunkers, locating golf balls, maintaining clean clubs and providing yardages
- My primary objective was enhancing the overall guest experience while building lasting relationships
- Proven ability to learn quickly and adapt to new situations.
Education
Master of Business Administration -
Western Washington University
Bellingham, WA06.2023
Bachelor of Arts - Business Administration, Marketing
Western Washington University
Bellingham, WA12.2021
Skills
- Adaptable and Flexible
- Team Collaboration
- Customer Service and Building Relationships
- Microsoft Office
- Customer Relationship Management
- Customer Engagement
Accomplishments
- Awarded Academic and Athletic Golf scholarship to WWU
- WWU Women’s Golf Representative for SACC (Student-Athlete Advisory Committee)
- Academic All-American
- Four-time All-GNAC and four-time GNAC Academic
- GNAC Player of the Year
- Graduated Cum Laude at WWU
Timeline
Ticketing office/Development intern
Gonzaga University Athletics
06.2022 - 08.2022
Waitress
Bellingham Golf and Country Club
04.2021 - Current
Forecaddie
Coeur D’Alene Resort
06.2017 - 09.2019
Master of Business Administration -
Western Washington University
Bachelor of Arts - Business Administration, Marketing
Western Washington University