Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Megann Riffle

Seguin,TX

Summary

Dynamic professional with a strong background in customer service and pool maintenance expertise from Keith Zars Pools. Proven ability to enhance service efficiency through teamwork and effective communication. Skilled in algae treatment and problem-solving, consistently achieving high client satisfaction and fostering lasting relationships.

Overview

7
7
years of professional experience

Work History

Pool Cleaner

Keith Zars Pools
06.2024 - Current
  • Learned safety protocols for pool cleaning and maintenance.
  • Supported routine maintenance tasks including skimming and brushing pools.
  • Observed chemical balancing procedures for safe swimming conditions.
  • Collaborated with team members to enhance service efficiency and quality.
  • Supported clients in troubleshooting minor issues over the phone or email, reducing downtime for their pools and spas.
  • Developed strong relationships with clients through effective communication skills and genuine concern for their satisfaction.

Delivery Driver

Ramco Logistics Solution
12.2023 - 05.2024
  • Navigated delivery routes efficiently to ensure timely product distribution.
  • Maintained vehicle cleanliness and compliance with safety standards.
  • Assisted in loading and unloading goods, optimizing space utilization.
  • Communicated with dispatch to confirm delivery schedules and address issues.
  • Managed customer interactions professionally to enhance service satisfaction.

Hair Stylist

Fantastic Sams Cut & Color
11.2020 - 02.2023
  • Provided personalized hair consultations to assess client needs and preferences.
  • Executed a variety of cutting, coloring, and styling techniques to achieve desired results.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Collaborated with team members to enhance service quality and customer satisfaction.
  • Educated clients on proper hair care products and styling methods for at-home maintenance.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Volunteer Firefighter

North Union Township Volunteer Fire Department
02.2019 - 10.2021
  • Responded to emergency calls, providing timely support in fire suppression and rescue operations.
  • Operated firefighting equipment, ensuring effective and safe use during emergency situations.
  • Participated in training drills, enhancing team coordination and operational readiness for various emergencies.
  • Increased public awareness about fire safety through participation in community events and media interviews.

Receptionist

Health First Medical Center
02.2019 - 08.2019
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Coordinated communication between departments to streamline information flow and enhance customer service.
  • Maintained accurate records of client interactions, improving data retrieval and reporting processes.
  • Trained new reception staff on procedures, enhancing team performance and operational consistency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Certificate - Cosmetology

Laurel Business Institute
Uniontown, PA
01-2021

High School Diploma -

Laurel Highlands High School
Uniontown, PA
06-2018

Skills

  • Algae treatment
  • Safety equipment usage
  • Pool maintenance expertise
  • Teamwork mindset
  • Record keeping proficiency
  • Customer service
  • Problem-solving

Languages

English
Native or Bilingual

Timeline

Pool Cleaner

Keith Zars Pools
06.2024 - Current

Delivery Driver

Ramco Logistics Solution
12.2023 - 05.2024

Hair Stylist

Fantastic Sams Cut & Color
11.2020 - 02.2023

Volunteer Firefighter

North Union Township Volunteer Fire Department
02.2019 - 10.2021

Receptionist

Health First Medical Center
02.2019 - 08.2019

Certificate - Cosmetology

Laurel Business Institute

High School Diploma -

Laurel Highlands High School

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Megann Riffle