Megann Smith
San Tan Valley,AZ
Summary
Dedicated, self-motivated, and organized Operations and Project Manager with over 4 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management, and process improvement. Successful in collaborating with consultants, area leaders and team members to streamline and strengthen processes. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Realtor
LPT Realty
Phoenix , AZ
2017.06 - Current
- Successful real estate operations management resulting in business efficiency, increased profitability, and overall customer satisfaction.
- Implemented and optimized effective systems and processes to streamline file and transaction management to increase productivity.
- Communicated with sellers, buyers, and renters to understand property needs, timeline, and budget, earning 90% of business through referrals.
- Demonstrated organizational skills and attention to detail by preparing contracts and leases, delivering final offers to sellers, coordinating open houses, and effectively negotiating contracts, completing an average of 7 transactions per year.
- Delivered top-notch customer experiences for the purchase and sale of real property to a variety of clients.
- Developed positive relationships with agents and brokers, lenders, appraisers, inspectors, and escrow and home warranty companies.
- Exhibited exceptional deadline management skills across multiple transactions.
- Enhanced agent branding through effective marketing and social media strategies utilizing various channels.
- Completed 24 hours of continuing education training each year to stay in compliance and on top of the market.
- Utilized Microsoft Office Suite, Google Drive, DocuSign, Digisign, Transaction Desk, Dot Loop, LPT Connect, Skyslope, ARMLS-FLEXMLS, ShowingTime, Aligned Showings, RPR, ZipForms, Cinc Agent, Supra eKey, and Various CRM's
Fulfillment & Retail Operations Manager
Aterian Group
NY , NY-Remote
2021.05 - 2022.06
- Remotely managed operations for a Philippines-based logistics and supply chain team handling B2B retail and Amazon ecommerce fulfillment assignments with strict deadlines, resulting in 98% on time shipping for a daily average of 1500 shipments.
- Managed a product portfolio of over 3000 products.
- Demonstrated effective project management skills across multiple high-level projects.
- Optimized and streamlined supply procurement process for shipping supplies reducing overall costs per unit by 5%.
- Successfully integrated two new brands, Healing Solutions and Squatty Potty, into existing operations and managed the brands, resulting in increased revenue and market share.
- Supported the team in creating 3PL transportation quotes and managing BOLs.
- Managed external communication efforts for the purpose of expanding into European markets.
- Extensive expertise in product and brand knowledge, B2B and B2C sales, and transportation industry.
- Maintained a high level of professionalism while engaging with customers, resulting in positive feedback and repeat business.
- Facilitated effective communication between team members, 3rd party logistics (3PL) warehouse employees, and various freight and small parcel shipping companies.
- Achieved effective project completion by prioritizing tasks and meeting deadlines.
- Streamlined operations and enhanced team productivity by personally inspecting 3PL warehouses during 20% of work-related travel.
- Utilized Microsoft Office Suite, Google Drive and G Suite, Amazon Seller and Vendor Central, Asana, Shipstation, and various company related systems and programs.
Warehouse Fulfillment & Retail Manager
Primetime Commerce
Phoenix , AZ
2019.01 - 2021.05
- Successfully managed a team of 12 employees, ensuring smooth operations in both B2B retail and Amazon ecommerce fulfillment warehouse shipping departments, resulting in 95% on time shipping for an average daily shipment of 2500 parcels.
- Extensive expertise in product and brand knowledge of approximately 4,000 products across 25 different brands.
- Developed substantial knowledge in fulfillment and shipment of e-commerce small parcel orders and large B2B retail PO's.
- Supported team in creating transportation quotes and managing BOLs.
- Effectively facilitated communication with team members, retail vendors, postal services, and account service providers.
- Developed and managed an accountability and reward system to enhance team performance, increasing productivity by 40%.
- Optimized and streamlined supply procurement process, resulting in reduced overall company costs by 3%.
- Maintained a high level of professionalism while engaging with customers, resulting in positive feedback and repeat business.
- Successfully oversaw various projects and executed high-level tasks.
- Acquired cross-functional skills through training across various warehouse departments.
- Optimized strategies for product and brand promotion on various social media platforms.
- Utilized Microsoft Office Suite, Google Drive and G Suite, Amazon Seller and Vendor Central, Shipstation, Shopify, Instagram and Facebook, and various company, vendor, and transportation related systems and programs.
Licensed High School Special Education Teacher
Mesa , AZ
2013.01 - 2015.05
- Delivered specialized reading and ELA instruction as a class, in small groups, and one-on-one, to high school students in 9th and 10th grades, tailored to their individualized education plans (IEPs).
- Managed a cross-categorical IEP/504 case load of 20-25 high school students annually.
- Closely collaborated with general education teachers in their classroom to deliver ELA and Math instruction to 9th and 10th graders at their IEP level.
- Maintained efficient case management for students with individualized Education Plans (IEPs) and 504 Plans.
- Facilitated yearly IEP and 504 Meetings, updating goals, accommodations, and modifications.
- Assessed, monitored students' IEP objectives and performance consistently during the academic year.
- Implemented diversified lesson plans with modifications and enrichment strategies.
- Developed and implemented positive behavioral interventions and reward techniques based on students IEP needs and goals.
- Successfully communicated with teachers, parents, and support staff regarding students goals, achievements, behaviors, and needs.
- Implemented Functional Behavioral Assessment (FBA) strategies to address student behaviors for students with behavioral disabilities.
- Earned required 15 continuing education hours on an annual basis.
Education
Licensed Realtor - Real Estate
Arizona School of Real Estate And Business
Gilbert, Arizona06.2017
MEd - Special Education and Elementary Education
Mary Lou Fulton Teacher's College, Arizona State University
Tempe, AZ12.2014
BS - Family and Human Development
College of Liberal Arts And Sciences, Arizona State University
Tempe, AZ05.2012
Skills
- Project & Inventory Management
- Operations & Logistics Management
- Logistics Oversight
- Supply Chain Management
- Maintaining compliance
- Policies, procedures, and process implementation and improvement
- Problem Solving
- Performance Monitoring & Reporting
- Customer Service
- Document Control
- Leadership, Team Building, Collaboration
- Social Media Marketing
Certification
- Real Estate License, 06/2017
- Arizona State Teaching License, 05/2015
- Completed 9 week management and leadership training program, 02/2020
Volunteer Experience
Sun Valley Community Church
6/2022 - current
- Small group leader for students Kindergarten - 4th grade.
MOPS/MOMSNext
7/2023 - 5/2024
- Small group leader for women of preschoolers and school aged children.
Timeline
Fulfillment & Retail Operations Manager
Aterian Group
2021.05 - 2022.06
Warehouse Fulfillment & Retail Manager
Primetime Commerce
2019.01 - 2021.05
Licensed Realtor
LPT Realty
2017.06 - Current
Licensed High School Special Education Teacher
2013.01 - 2015.05
Licensed Realtor - Real Estate
Arizona School of Real Estate And Business
MEd - Special Education and Elementary Education
Mary Lou Fulton Teacher's College, Arizona State University
BS - Family and Human Development
College of Liberal Arts And Sciences, Arizona State University
- Real Estate License, 06/2017
- Arizona State Teaching License, 05/2015
- Completed 9 week management and leadership training program, 02/2020
Similar Profiles
Alex WernerAlex Werner
Realtor - Luxury Real Estate Specialist at LPT RealtyRealtor - Luxury Real Estate Specialist at LPT Realty
Cody CorioCody Corio
Real Estate Sales Advisor/Manager at Lpt RealtyReal Estate Sales Advisor/Manager at Lpt Realty
Clayton ColvardClayton Colvard
Realtor at LPT RealtyRealtor at LPT Realty