Meganne Smith
Brewton,AL
Summary
Meticulous administrative professional bringing demonstrated success in managing nurse station operations, including processing lab testing orders, monitoring medication inventory and collaborating with management to foster efficiency. Accustomed to transcribing physicians' orders and liaising with healthcare professional to deliver superior care.
Overview
7
7
years of professional experience
Work History
Unit Secretary
DW Mcmillan Memorial Hospital
06.2018 - Current
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Assisted with training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in role.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured accuracy in medical records by diligently documenting patients symptoms, vitals, and medical history.
- Supported clinic administration tasks such as scheduling appointments, updating patient records, and coordinating referrals to specialists when necessary.
- Met with Pharmaceutical and Home health agencies to promote continuity care.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Assistant Front Office Manager
Atmore Medical
05.2017 - 04.2018
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Increased accuracy in data entry tasks by regularly updating patient demographics and insurance information.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Education
Bachelor of Science - Health Sciences
Purdue Global
2026
GED -
Jefferson Davis Community College
Brewton, AL01.2011
References
Dr. Rami Owera
Oncology/Hematology Physician, President of Woodlands Medical Specialist
850-748-9002
Beth Allison
Executive oncology sales representative at Johnson and Johnson
850-287-3359
Whitney Johnson
Account executive with DW McMillan Home Health
251-727-1768
Timeline
Unit Secretary
DW Mcmillan Memorial Hospital
06.2018 - Current
Assistant Front Office Manager
Atmore Medical
05.2017 - 04.2018
Bachelor of Science - Health Sciences
Purdue Global
GED -
Jefferson Davis Community College
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