Megan Riley Adams
Fleming Island
Summary
Flexible and Adaptable professional with a Bachelor of Science in Marketing and diverse experience across corporate settings, healthcare, and hospitality. I am skilled in organization, customer service, and administrative roles. Recognized for my work ethic, attention to detail, and strong people skills that drive both organizational success and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Receptionist
Marquis Health Consulting Services
Jacksonville, FL
06.2024 - Current
- Act as the first point of contact for families, physicians, and residents coming into our facility.
- Answer all calls that come to the mainline and direct them to the appropriate departments.
- Communicate residents needs to the appropriate department heads
- Manage residents personal need funds
- Show prospective residents and their families our facility, answer any question they have and inform them of all we have to offer.
- Document all tours and follow up with prospects to see if I can provide any further information.
- Assist the HR department with the recruiting and interviews process.
- Schedule appointments for residents to see our beautician.
Community Marketing Agent
Wyndham Vacation Ownership
Clearwater Beach, FL
09.2023 - 01.2024
- Incentivized prospects to tour our facility and speak with our sales team.
- Encouraged over 50 families to become Club Wyndham Owners.
- Hosted community events to inform prospects about our points system and how much they could save on vacations by becoming owners.
- Maintained direct communication with prospective clients.
Medical Assistant
Florida Spine Institute
Clearwater, FL
03.2023 - 09.2023
- Collaborated with a team of 9 medical assistants to see up to 180 patients in a day.
- Prepared rooms for patients and assisted physicians with procedures.
- Collected and documented patient’s medical histories, vital signs, and any images taken prior to their appointment.
- Communicated with pharmacists for patients needing medication refills.
- Emptied sharps containers and made injections for the physicians.
Hospitality & Event Staff
Saltblock Hospitality
Tampa, FL
01.2021 - 02.2023
- Assisted in Setting up and taking down large scale events while fulfilling the event coordinators specific directions.
- Upheld a high level of customer support and catered to guest's requests to ensure their satisfaction.
- Trained new staff on Saltblock Hospitality's best practices.
- Worked efficiently in a fast paced environment to ensure all events went according to plan.
Education
Bachelor of Science - Digital Marketing
University of South Florida
Tampa, FL08-2023
Skills
- Microsoft Office Suite
- Google Workspace
- Client Relation Development
- Customer Service & Communication
- Multitasking & Organization
- Operating multi-line phone systems
- Office Management
- Administrative Assistants
- Social Media Engagement
- Outreach Marketing
- Digital Marketing
Timeline
Receptionist
Marquis Health Consulting Services
06.2024 - Current
Community Marketing Agent
Wyndham Vacation Ownership
09.2023 - 01.2024
Medical Assistant
Florida Spine Institute
03.2023 - 09.2023
Hospitality & Event Staff
Saltblock Hospitality
01.2021 - 02.2023
Bachelor of Science - Digital Marketing
University of South Florida