Megan Klein
Niagara Falls
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Known for approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Warehouse and Shipping Manager
Sleeping Giant Ventures
06.2025 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movement.
Store Manager
Pacsun
12.2019 - 06.2025
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Manager
Vans
05.2017 - 12.2019
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts -
Niagara County Community College
Sanborn, NYHigh School Diploma -
Williamsville East High School
Williamsville, NYSkills
- Proficient in Microsoft Office, Microsoft Teams, Google Workspace and Zoom
- Experience with iCims and Workday for recruitment
- Experience with ULINE and USPS
- Documentation management
- Inventory audits
- Sales analysis
- Team leadership
- Opening and closing procedures
- Store operations
Accomplishments
Earned company-wide “Manager of the Month” award (Feb 2024) for exceptional team leadership and results at PACSUN.
Trusted by PACSUN company leadership to travel to underperforming stores nationwide to oversee shipment coordination and enhance visual standards.
Managed on-site and off-site inventory operations for the Vans store, ensuring accurate stock levels and efficient product flow.
Timeline
Warehouse and Shipping Manager
Sleeping Giant Ventures
06.2025 - Current
Store Manager
Pacsun
12.2019 - 06.2025
Assistant Manager
Vans
05.2017 - 12.2019
Associate of Arts -
Niagara County Community College
High School Diploma -
Williamsville East High School