Office 365
Hi, I’m
Megan Speight
Coon Rapids,MN
Summary
As an Operations Director specializing in business analytics, product performance, project management, and strategic planning, I excel at transforming complex ideas into actionable goals. My approach is rooted in effective written and verbal communication, ensuring clarity and driving results across all levels of the organization.
My colleagues respect me for my ability to build strong relationships and lead with integrity. I am adept at implementing strategic initiatives, ensuring they align with the broader objectives of the company and deliver measurable outcomes.
Outside of work, I am passionate about traveling and enjoying the outdoors. I prioritize my work responsibilities while maintaining a balanced and fulfilling lifestyle.
Let's connect to discuss how we can achieve excellence together!
Overview
6
years of professional experience
Work History
Mercury Mosaics & Tile, Inc
Operations Director
08.2020 - Current
Job overview
- Developed, led, and implemented strategic planning among executive suite, annually and quarterly.
- Formed annual, quarterly, and monthly sales and revenue targets through year over year analysis and forecasting in collaboration with Sales and Marketing executives.
- Constructed, streamlined, and reviewed financial and operational reports on regular basis to make effective decisions.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization, including sales, marketing, and manufacturing.
- Utilizing innovative technologies, designed training programs for each major department that resulted in increased proficiency and reduced training loss.
- Provided strategic guidance and support across the organization, from executive level to entry level, through effective communication in order to cultivate and maintain collaboration between departments.
- Recruited and hired top talent by selecting qualified individuals to maximize profitability.
- Provided analytical review of product performance and collaborated within sales and marketing teams to identify market opportunities and business development strategies in order to optimize outreach.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Manage and optimized all internal communication systems, including CRM, MRP, reporting tools, and project management software.
Mercury Mosaics & Tile, Inc
Sales Coordinator
06.2018 - 08.2020
Job overview
- Served as a liaison between internal departments such as production, sales, and finance, ensuring seamless end-to-end management of client accounts and experience.
- Streamlined organization from physical to digital records by implementing Office 365 and optimizing our CRM software to increase productivity and consistency.
- Maintained accurate records of all sales activities, including proposals, quotes, follow-ups, and customer communications.
- Coordinated product demonstrations and facility tours to showcase key differentiators to prospective clients.
- Developed comprehensive understanding of product offerings in order to effectively communicate benefits to prospective clients.
- Organized trade shows, and networking events to increase brand exposure and generate new leads.
- Collaborated with cross-functional teams to identify and address customer needs.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained clean, adequately stocked, and organized showroom.
Education
University of Minnesota, DuluthDuluth
Bachelor of Arts from Art History And Hispanic Studies
2018
University Overview
- Crucial to success in my coursework included interpreting complex lectures and scholarly articles in order to articulate and support theories of economical and societal histories through the lens of artistic practice.
- I've been able to exploit the skillset I gained from this degree and adapt it to strengthen my professional tool belt.
- Extracurricular Activities: 4 Years of Student Exhibition Committee. Event planning and hosting international jurors for the university's annual Student Exhibition.
Skills
- Strategic Planning
- Project Management
- Operational Excellence
- Business Leadership & Executive Support
- Labor Relations
- Business process reengineering
- Data Management & Analysis
- KPI Tracking
- Strong Problem Solver
- Interpersonal Communication
Timeline
Operations Director
Mercury Mosaics & Tile, Inc
08.2020 - Current
Sales Coordinator
Mercury Mosaics & Tile, Inc
06.2018 - 08.2020
University of Minnesota, Duluth
Bachelor of Arts from Art History And Hispanic Studies
Accomplishments
- Successfully implemented MRP
- Organization-wide server transition to Office 365
- Developed and maintained sales and marketing dashboards to increase metric visibility
- Drove retention from 55% in 2022 to 88% in 2023
- Restructured accountability in manufacturing, sales, and marketing areas to leverage top talent
- Implemented new product line that utilized second run product aiding in the organization's sustainability and revenue efforts
- Successfully implemented a project management software, increasing team accountability and streamlining product updates.
- Constructed Employee Handbook
- Consolidated and organized proprietary information into training manuals, reducing training loss
Software
CRM
MRP
Project Management Software
Languages
Spanish
Intermediate (B1)
Interests
Travel
Music
Art
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