Megan Wells
Baton Rouge,LA
Summary
Results-driven Project Manager with over 5 years of experience in digital marketing and web project management, consistently delivering complex projects on time and within budget. Proven track record in optimizing project workflows and driving measurable ROI, enhancing overall operational efficiency. Proficient in both Waterfall and Agile methodologies, fostering improved client satisfaction and facilitating business growth. Expertise spans B2B, B2C, and eCommerce sectors, leveraging data-driven strategies to surpass project objectives and elevate organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Web Project Manager
Firefly Marketing Solutions, LLC
Louisiana
06.2022 - 03.2026
- Spearheaded the onboarding of a new project management platform that streamlined client website maintenance requests and centralized internal and client communications; later managed the strategic migration of production workflows to a new system to support agency growth and operational scalability.
- Optimized team productivity by reviewing and prioritizing production tasks, auditing maintenance time logs, and independently completing minor requests, accelerating task turnaround time by 10% and minimizing project delays.
- Improved project documentation and stakeholder engagement by leading kickoff, design, and production meetings, ensuring timely approvals and clear action items resulting in a 12% increase in on-time milestone delivery across multiple projects.
- Streamlined client support operations by managing the support inbox and phone line, triaging 5–10 client maintenance tasks weekly, and delegating or resolving issues—reducing production team workload by 15% and improving response times.
Digital Marketing Intern
Firefly Marketing Solutions, LLC
Louisiana
08.2021 - 06.2022
- Managed social media accounts for 16 clients, increasing engagement rates by 10% and website traffic by 5%.
- Assisted in optimizing paid advertising campaigns, contributing to a 7% increase in lead generation.
- Collaborated on SEO strategies and website content updates, enhancing search engine rankings for client websites.
Social Media Intern
Student Coaching Services
Remote
07.2020 - 06.2021
- Created and launched paid ad campaigns, achieving an average reach of 100 users per ad and increasing brand visibility by 15%.
- Analyzed web and social media metrics, optimizing campaign strategies to improve click-through rates by 8%.
- Implemented SEO best practices, improving social media program visibility by 4%.
Education
Bachelor of Arts - Communication and Media
Southeastern Louisiana University
Hammond, LA05-2021
Skills
- Project Management Tools: Zoho Projects, Mondaycom, Zoom, Google Drive, Dropbox, Slack
- Digital Marketing Platforms: Mailchimp, Google Analytics, Facebook Business Manager
- SEO & Web Tools: SEMrush, WordPress
- Workflow Optimization, Client Relationship Management, Cross-functional Collaboration
Accomplishments
- Streamlined workflows for 20+ projects, achieving 20% revenue growth and enhancing team productivity by 30%.
- Increased client website traffic by 15% through strategic SEO implementations and paid ad optimizations.
- Improved social media engagement rates by 10% through targeted content strategies.
Certification
- (Pending) PMP – Project Management Professional | PMI | December 2026
- Project Management Foundations | Coursera | 2024
- Digital Marketing Specialist | LinkedIn Learning | 2022
- Social Media Marketing | HubSpot | 2021
Community Advocacy
AdaptaBelles, Joined AdaptaBelles, a grassroots organization (transitioning to nonprofit status), advocating for women with disabilities across Louisiana and beyond., Volunteered in a local campaign for District Court Judge, enhancing community engagement through strategic outreach.
Timeline
Web Project Manager
Firefly Marketing Solutions, LLC
06.2022 - 03.2026
Digital Marketing Intern
Firefly Marketing Solutions, LLC
08.2021 - 06.2022
Social Media Intern
Student Coaching Services
07.2020 - 06.2021
Bachelor of Arts - Communication and Media
Southeastern Louisiana University