Megen Hogeland
Burbank,CA
Summary
Organized and dedicated Administrative Assistant with experience in customer service and administrative support. Ability to thrive in fast-paced environments, manage diverse personalities, and go the extra mile to ensure smooth day-to-day functioning and company success.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Strategic Perception Inc.
04.2014 - 10.2023
- Implemented efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personal records.
- Delivered excellent customer service with prompt responses, addressing concerns effectively.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Reduced administrative workload for upper staff through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Served as a key communication bridge between upper management and staff, resulting in efficient problem solving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improve efficiency.
- Kept detailed track of maintenance inventory and schedules.
- Oversaw budget monitoring and expense tracking for essential supplies and equipment.
- Managed both incoming and outgoing correspondence, mail, and emails.
Salon Owner's Assistant
Krimson Hair Studio
08.2018 - 03.2020
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls processing requests, transferring calls, or relaying messages to appropriate staff.
- Managed calendars and coordinated appointments for staff to optimize schedules.
- Organized and maintained filing systems to easily access information and products.
- Increased salon revenue by upselling products and additional treatments during appointments.
Education
Cosmetology License - Cosmetology
The Academy For Salon Professionals
Northridge, CA08.2017
High School Diploma -
John Burroughs High School
Burbank, CA05.2013
Skills
- Administrative Support
- Customer Service
- Document Management
- Scheduling
- Excellent Communication skills
- Time Management
- Problem-solving abilities
- Organizational skills
- Supply Management
- Excellent multi-tasking ability
- Information Protection
- Mail handling
- Proficient in Outlook, Excell, Word, and Box
Timeline
Salon Owner's Assistant
Krimson Hair Studio
08.2018 - 03.2020
Administrative Assistant
Strategic Perception Inc.
04.2014 - 10.2023
Cosmetology License - Cosmetology
The Academy For Salon Professionals
High School Diploma -
John Burroughs High School
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