Megen Lucker
Wrightwood,CA
Summary
Enthusiastic Customer Service Professional with 15 years experience seeking advancement within the community through Savini Restaurant. Seeking aspirations to further my career by working with the public.
Overview
5
5
years of professional experience
Work History
Assistant/ Recruiter
Lexi Interpretation, LLC
10.2022 - Current
- Answer and prioritize incoming calls to ensure appointments, customers, and interpreters are assisted in a timely manner
- Multitasking in a fast-paced environment
- Maintaining responsibilities and communication with owner, management, following up with new recruitment, as well as communicating with dispatch
- Assist owner in any discrepancies with emails, programs, incorrect amount of pricing on order confirmations and W9’s
- Utilizing communication skills when recruiting new interpreters, partnerships and with dispatch
- Maintaining work on online programs, such as MAPLINE, QuickBooks, DocuSign, LinkedIn, Word, Excel and Google Calendar for proper records for management.
Interpreter Recruiter
Wrightwood Brewing Company
Wrightwood
06.2019 - Current
- Coordinate with coworkers to ensure customer service is fast and accurate
- Greet and correspond with customers to ensure their experience is excellent
- Maintain open communication and cooperation with coworkers and managers to maintain supplies and adequate service levels
- Serve beverages, food and clothing to customers
- Lead cook and food prep for up to 300 customers a day
- Maintain an accurate cash register and ensure security of customers' credit cards
- Experience with Point of Sales System including opening and closing the system to maintain proper records for management
- Performs regular cleaning to ensure the establishment maintains an A health rating to protect customers and workers.
Education
Criminal Justice Program -
Chaffey Community College
01-2021
High School Diploma -
Northern Regional High School
Allendale, NJ06-2010
Skills
- Self-Motivated Work Ethic
- Verbal Communication
- Customer Service
- Computer Skills
- Management Skills
- Leadership
- Critical Thinking
References
Aubree Wells Scout Gibson
Serrano High School Vista Verde Elementary
760-987-6385 760-981-9398
Brandon Bilbrey
Wrightwood Brewery Company
661-644-7763
Timeline
Assistant/ Recruiter
Lexi Interpretation, LLC
10.2022 - Current
Interpreter Recruiter
Wrightwood Brewing Company
06.2019 - Current
Criminal Justice Program -
Chaffey Community College
High School Diploma -
Northern Regional High School
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