Maegon Warren-Ruffin
Gretna,la
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 10 years of relevant work experience to your team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Ochsner Main Campus
11.2021 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Resolved customer complaints using established follow-up procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Delivered support to medical staff in completion of patient paperwork.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
Supply Chain Specialist
Ochsner Main Campus
10.2019 - 11.2021
- Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Maintained optimal inventory levels to meet operational requirements.
- Oversaw and executed duties to manage client correspondence, scheduling and data communications.
Patient Care Technician
Ochsner Main Campus
08.2016 - 10.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Patient Care Tech./Unit Clerk
Ochsner Kenner Regional/Ochsner Main Campus
04.2015 - 08.2016
- Perform ADL tasks which includes walking, performing range of motion exercises to personal hygiene, basic and medical procedures: checking blood pressure heart rate and pulse monitor meal intake and sterilize patient rooms after discharge.
- Computer skills and dexterity required for data entry and retrieval of patient information. proficient with Windows-style applications and keyboard.
- Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Strong interpersonal skills
- Self-directed including the ability to work independently
- Effective planning, organizing and time management skills
- Job Duties
- Provides direct patient care with direct supervision of the Registered Nurse.
- Performs clinical job duties as outlined by departmental competency.
- Supports nursing and hospital administration by acceptance of established objectives, policies and procedures.
- Accurately documents patient related tasks.
- Maintains professional knowledge and required certifications through growth and development.
- Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Supervisor:Renee Roy/ LaShawn Doss 504-464-8540 504-842-2044
C.N.A
Bayside Medical Center
07.2012 - 03.2015
- Observing residents reporting any health issues to the supervising nurse
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
C.N.A
Woldenberg Village
03.2011 - 06.2012
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Transported patients between rooms and appointments or testing locations.
C.N.A
JoEllen Smith Living Center
03.2010 - 04.2011
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Facilitated personal hygiene management, feeding and ambulation.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Upheld infection control and prevention policies across different patient-facing areas.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Cashier
Burger King
11.2008 - 02.2009
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register to record transactions accurately and efficiently.
Security Guard
Alamo Services LLC.
04.2008 - 08.2008
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
Education
No Degree -
Job Corp
New Orleans, LA05-2009
High School Diploma -
North New Summit High School
Jackson, Mississippi05.2009
Skills
- Patient identity verification
- HIPAA compliance
- Records maintenance
- Patient education
- Medical terminology
- Electronic health records
- Policy understanding
- Relationship building
- Flexible schedule
- Team collaboration
- Multitasking and organization
Certification
- Health Occupations Technology/C.N. A
- CPR/HCP Expires 2019-04
Awards
Chateau De Notre Dame (Clinicals), Work Base Learning (Job Corp), Crescent City Coders (externship), Red Cross (Clerical skills)
Community Service
Sister Sister Project, Under the Bridge Project
SPECIAL RECOGNITION
- Training Leadership Counsel/Treasurer Officer
- Most Cooperative award
- Most Outstanding Award
- Job Readiness Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Timeline
Patient Access Representative
Ochsner Main Campus
11.2021 - Current
Supply Chain Specialist
Ochsner Main Campus
10.2019 - 11.2021
Patient Care Technician
Ochsner Main Campus
08.2016 - 10.2019
Patient Care Tech./Unit Clerk
Ochsner Kenner Regional/Ochsner Main Campus
04.2015 - 08.2016
C.N.A
Bayside Medical Center
07.2012 - 03.2015
C.N.A
Woldenberg Village
03.2011 - 06.2012
C.N.A
JoEllen Smith Living Center
03.2010 - 04.2011
Cashier
Burger King
11.2008 - 02.2009
Security Guard
Alamo Services LLC.
04.2008 - 08.2008
No Degree -
Job Corp
High School Diploma -
North New Summit High School
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