Meggan Barrow
Cedar Rapids,IA
Summary
Highly efficient Barista well established in fast-paced and challenging environments. Eager to learn with anaptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Seasonal Worker
Bath & Body Works
12.2022 - 01.2023
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered questions about store policies and addressed customer concerns.
Barista
STARBUCKS COFFEE COMPANY
11.2019 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Bachelor of Science - Science Education
University of Northern Iowa
Cedar Falls, IA05.2026
No Degree - Liberal Arts And General Studies
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
Prairie High School
Cedar Rapids, IA05.2022
Skills
- Teamwork and Collaboration
- Critical Thinking
- Multitasking Abilities
- Excellent Communication
- Active Listening
- Retail Sales Customer Service
- Clear Public Speaking Skills
- Public Relations
- Conflict Mediation
- Team Leadership
- Ability to Adapt
Certification
CPR Certified
Timeline
Seasonal Worker
Bath & Body Works
12.2022 - 01.2023
Barista
STARBUCKS COFFEE COMPANY
11.2019 - 08.2022
Bachelor of Science - Science Education
University of Northern Iowa
No Degree - Liberal Arts And General Studies
Kirkwood Community College
High School Diploma -
Prairie High School
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