Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Banfield Pet Hospital
07.2023 - Current
Assisted veterinarians with exams, vaccinations, wound care, and diagnostic procedures.
Safely restrained animals during examinations and treatments to prevent injury and ensure effective care.
Monitored patient vital signs and behavior before, during, and after surgical procedures.
Prepared and sterilized surgical instruments, exam rooms, and equipment following strict infection control protocols.
Educated pet owners on post-operative care, medications, nutrition, and routine preventative care.
Administered medications, subcutaneous fluids, and vaccines as directed by the veterinarian.
Maintained accurate and up-to-date medical records using veterinary software to support continuity of care.
Collected and prepared laboratory samples (urine, feces, blood) for diagnostic testing, ensuring proper labeling and handling.
Supported front desk operations by scheduling appointments, managing client check-ins, and providing exceptional customer service.
CSR/Pet Care Technician
K-9 Resorts Luxury Pet Hotel
10.2021 - 05.2023
Maintain impeccable cleanliness throughout the facility.
Working hands on with the pets in our care, such as assisting with feeding, bathing, walking, playtime, and ensuring the pets are comfortable and getting along.
Provide clear and detailed notes and feedback to pet owners.
Reception duties, such as answering phones, promptly responding to emails and messages.
Assisted with tours for new and inquiring clients. Answering questions about services and policies. Along with booking appointments.
Sales Associate
Dillards
07.2021 - 10.2021
Ensured high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
Greet customers upon their entry into the store and helped them with any questions and concerns.
Operated checkout lane and associated retail equipment, including but not limited to barcode scanner, and cash register.
Assisted sales floor staff with stocking shelves, keeping sales floor tidy, and assisting guests when needed.
Collaborated with customer service team members to give exceptional service.
Sales Associate
Asics
12.2020 - 06.2021
Connect with every customer by asking open-ended questions to assess needs.
Ability to learn and share expertise of products and trends to fit customer's needs.
Maintains an awareness of all product knowledge, and current or upcoming product/ trends.
Contributed to a positive and inclusive work environment.