Meggan Pham
Anaheim,CA
Summary
Full-time nursing student with over 3-years of medical office experience balancing roles as an Authorization Coordinator, Front Desk Receptionist, and Medical Transcriptionist. Adept at handling customer requests with speed and accuracy and working closely with typist departments. Vigilant, dependable, and highly dedicated to support high-volume staff administration.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Personal Babysitter
Becky Velazco
Long Beach, CA
02.2022 - 08.2022
- Assisted child with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Monitored extracurricular schedules for sports and classes and provided safe transportation to different events.
Authorization Coordinator
Compassionate Cancer Care Medical Group
Fountain Valley, CA
06.2017 - 12.2020
- Utilized CPT codes to approve chemotherapy injections and scans through medical insurance providers.
- Classified documentation for approximately 200 vials of delivered chemotherapy medication.
- Maintained consistent follow-up on status of prior authorization requests.
Receptionist
Compassionate Cancer Care Medical Group
Fountain Valley, CA
06.2017 - 12.2020
- Established professional and friendly, knowledgeable assistance to over 100 incoming visitors and patients daily.
- Confirmed appointments, communicated with clients and updated client records using ARIA software.
- Increased productivity and decrease customer hold times by 40% by spearheading changes to front-desk triage.
Secretary
Vietnamese Student Association
Fountain Valley, CA
07.2019 - 06.2020
- Maintained electronic filing systems on Google spreadsheets to track event and volunteer information for school use.
- Executed volunteer events, lunches, and festivals for groups of 60+ members.
- Handled daily scheduling tasks and provided administrative support for weekly volunteer activities.
Spanish Language Tutor
Fountain Valley High School
Fountain Valley, CA
09.2017 - 06.2020
- Created customized Spanish lessons based around learning style, learning disabilities, and language level of each student.
- Provided one-on-one Spanish tutoring sessions which helped improve test scores by 20 points on average..
- Provided Spanish language tutoring for over 8 students at Fountain Valley High School and through independent contracting.
Medical Transcriptionist
Haresh Jhangiani M.D.
Fountain Valley, CA
05.2019 - 09.2019
- Managed over 50 patient medical charts and/or electronic medical record filing and test results.
- Recorded information using word processing, dictation and transcription software and equipment.
- Worked cohesively with 5 different physicians and other clinical staff to complete transcriptions.
Education
Some College (No Degree) - Nursing
Los Angeles Harbor College
Wilmington, CA 08.2021 -
High School Diploma -
Fountain Valley High School
Fountain Valley, CA 08.2016 -
Skills
Child development
Scheduling
Customer/Client relations
Records management professional
Proficient in ARIA
Educational support
Websites
Accomplishments
Earned Youth of the Year Award for positive leadership skills.
Certification
BLS/CPR Training - June 2022
Timeline
Personal Babysitter
Becky Velazco
02.2022 - 08.2022
Some College (No Degree) - Nursing
Los Angeles Harbor College
08.2021 -
Secretary
Vietnamese Student Association
07.2019 - 06.2020
Medical Transcriptionist
Haresh Jhangiani M.D.
05.2019 - 09.2019
Spanish Language Tutor
Fountain Valley High School
09.2017 - 06.2020
Authorization Coordinator
Compassionate Cancer Care Medical Group
06.2017 - 12.2020
Receptionist
Compassionate Cancer Care Medical Group
06.2017 - 12.2020
High School Diploma -
Fountain Valley High School
08.2016 -