Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Megha D. Shah

Megha D. Shah

Huston,Texas

Summary

Results-driven professional with over 7 years of expertise in Linux server management, dedicated to maintaining high uptime and ensuring system reliability. Proficient in Linux administration, cloud technologies such as AWS, configuration management using Ansible, and scripting in Shell and Python, alongside containerization tools like Docker and Kubernetes. Extensive knowledge in Unix/Linux configuration, troubleshooting, security, and networking. Proven track record of optimizing system functionality and reliability while upholding stringent data integrity and availability standards.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Linux System Administrator

Sekai Innovations LLC
09.2024 - 02.2025
  • Executed comprehensive installation, configuration, maintenance, and administration of Linux-based systems, prioritizing optimal operation and robust security measures.
  • Evaluated system performance across CPU, memory, disk utilization, and network bandwidth, implementing solutions to mitigate performance bottlenecks.
  • Executed critical system administration tasks, including boot processes, patch management, disk and file system management, and user/group permissions.
  • Created and managed users and groups with specialized permissions to enhance systems security and efficiency.
  • Troubleshooted and administered RHEL and Ubuntu servers, maintaining system performance and reliability.
  • Proficient in RPM AND YUM package management for seamless software installation, updates and dependency resolution.
  • Managed disk partitions using LVM and configured RAID levels (RAID0, RAID1, RAID5) for efficient storage management.
  • Executed cloud migration projects for clients moving from legacy systems to AWS and other cloud Platforms ensuring regulatory compliance
  • Configured and managed Oracle Cloud Infrastructure (OCI), focusing on database migration using tools like Oracle Data Pump and Goldengate.
  • Assisted in data replication and data synchronization tasks during migration using Oracle Goldengate and Cloud Endure.
  • Helped design hybrid cloud architectures for clients looking to move specific workloads to OCI while maintaining on-premises systems.
  • Conducted troubleshooting during migration phases to address connectivity, latency, and resource issues.
  • Conducted thorough kernel debugging and crash analysis to enhance system stability and performance.
  • Diagnosed and corrected kernel memory malfunctions to enhance system stability.
  • Have experience on working with kernel parameters and tuned.
  • Worked on the migration of legacy systems to Oracle Cloud Infrastructure (OCI), reducing costs by 25% and improving system scalability.
  • Managed Linux server environments to ensure optimal performance and uptime.
  • Developed and implemented automation scripts for system maintenance tasks.

Linux System Administrator

Neema Industries Pvt. Ltd.
10.2019 - 06.2024
  • Provided senior support for approx. 80+ Linux and AIX servers.
  • Support for critical incidents and SWAT call for production issues.
  • Responsible for shift management, scrum calls and Monthly, weekly reports.
  • System management: Installing, configuring, and maintaining Linux operating systems on various hardware and virtual environments.
  • Worked on Service-Now Ticketing tool for Change and Incident Management.
  • VM Deployment in VMware using templates and ISO Images.
  • Handling Linux & AIX User requests.
  • Backups Remediation if any failures on Avamar and Commvault.
  • Restoring the backups for Oracle DBs and Unix File systems based on requests.
  • Worked on setting up password less authentication between servers.
  • Enabling GUI interfaces for VMs using NX and VNC.
  • Participated in AWS Solutions Architect Trainings.
  • Performing cluster failover and failbacks, Checking cluster statistics and cluster topology.
  • Proficient in Build and Decommissioning of servers.
  • Configuration of Server & Clients on NIM.
  • Have good knowledge of science logic EM7 and Zenoss.
  • Having excellent knowledge of Avamar, Commvault, and Symantec Backup.
  • Adding Storage, Memory, and CPU, VLan’s in changing Mac address to NIC Adapter.
  • Installing, Configuring, and Maintenance ESXI host.
  • Experienced in patch installation, Patch Upgrades, and package installation on Red Hat Linux servers by using RPM & YUM.

System Administrator

Gateway Group of Companies
08.2015 - 10.2019
  • My role was L2 production support engineer.
  • On Call Coverage - Resolved the issues based on priority by Ticketing tool.
  • Provided support to client on 24
  • 7bases
  • Analyze and Resolve field issues maintained on Dimension.
  • Bouncing an application of servers.
  • Deployment Support as well as migration support.
  • Writing shell scripts, implementing the SQL queries according to the customer requirement.
  • Implementing the new SQL scripts and enhancing the existing SQL scripts as per their requirement.
  • Forwarding to L3 team if fix is required
  • Transferring the files between the UNIX servers using FTP, SFTP and SCP commands.
  • Extensively working with Core FTP, FileZilla client and Win SCP tool to transfer the files from Windows environment to UNIX environment and vice versa.
  • Interacting with on-site clients.
  • Customizing the tasks according to customer’s requirement using Shell scripting & implementing and automating the shell script as per their requirement.
  • Writing Stored Procedure in PL/SQL and manipulating the data in tables in SQL inside the scripts according to customer requirement.
  • Doing modifications on existing reports according to the client requirement.
  • Creating the indexes on table columns based on the column cardinality.

IT Help Desk Support

MindQuad Solutions Pvt. Ltd
09.2011 - 05.2015
  • Delivered exceptional technical support via phone, email, and remote access, ensuring timely issue resolution.
  • Diagnosed and resolved a wide range of IT issues, including software, hardware, and network problems.
  • Managed Windows and antivirus updates for secure computing environments.
  • Authored comprehensive help desk documentation to assist users in troubleshooting common issues.
  • Configured and deployed new workstations and peripherals for incoming employees.
  • Administered print servers, ensuring optimal printer performance and driver updates.
  • Prioritized and tracked help desk tickets, maintaining accurate records for reporting and analysis.

Education

Masters in Business Administration -

University of Findlay
Findlay, OH
01-2010

Diploma in Business Management - undefined

H. L. Centre for Professional Education
Ahmedabad, India
01-2009

Skills

  • Operating Systems: LINUX, RHEL, CentOS, SUSE Linux
  • Cloud Technologies: AWS, VMWare
  • Source Control Tools: GIT, SVN
  • CI Tools: JENKINS
  • Configuration Management Tools: Ansible
  • Scripting Language: Shell Scripting, Python
  • Tracking Tools: Jira, ServiceNow, HCL compass, Doors, Confluence
  • Containers: DOCKER, Kubernetes

Certification

Red Hat Certified System Administrator (RHCSA)

Timeline

Linux System Administrator

Sekai Innovations LLC
09.2024 - 02.2025

Linux System Administrator

Neema Industries Pvt. Ltd.
10.2019 - 06.2024

System Administrator

Gateway Group of Companies
08.2015 - 10.2019

IT Help Desk Support

MindQuad Solutions Pvt. Ltd
09.2011 - 05.2015

Diploma in Business Management - undefined

H. L. Centre for Professional Education

Masters in Business Administration -

University of Findlay
Megha D. Shah