Megha Mudgal
Banking Executive
Santa Clara,CA
Summary
Dynamic professional with a proven track record in financial services, notably at Emirates NBD. Excelled in sales proficiency and professional ethics, consistently meeting performance goals and fostering client loyalty. Skilled in branch operations and risk management, demonstrating a keen ability to generate leads and develop business. Achieved significant client satisfaction through proactive management and financial advice.
Overview
14
14
years of professional experience
Work History
Retail Banking Officer
Emirates NBD
Dubai, Dubai
04.2018 - 11.2023
- Leveraged customer service and sales abilities to consistently meet performance goals.
- Processed account openings, transfers, deposits, withdrawals, payments and other related transactions accurately and promptly.
- Resolved customer complaints regarding banking products or services in a timely manner.
Relationship Officer
Rak Bank
Dubai, Dubai
04.2017 - 04.2018
- Provided financial advice to clients based on their needs and goals.
- Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.
- Achieved client loyalty through quality, productivity, service and proactive management.
Senior Sales Executive
Emirates NBD
Dubai, Dubai
09.2015 - 02.2017
- Achieving the monthly target assigned by the manager and completing all the processing parts for credit card and account opening forms of customers on time.
HR Manager
Big Way Management Consultancy
Sri Ganganagar, Rajasthan
06.2012 - 08.2015
Business Development Executive
IDBI Bank
Sri Ganganagar, Rajasthan
11.2010 - 05.2012
Junior Officer
ICICI Bank
Sri Ganganagar, Rajasthan
06.2009 - 10.2010
Education
MBA - Finanace
Sikkim Manipal University
Sri Ganganagar04-2011
Skills
- Branch operations
- Sales proficiency
- Risk management expertise
- Banking software proficiency
- Financial product sales
- Professional ethics
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Rajasthani
Professional
Timeline
Retail Banking Officer
Emirates NBD
04.2018 - 11.2023
Relationship Officer
Rak Bank
04.2017 - 04.2018
Senior Sales Executive
Emirates NBD
09.2015 - 02.2017
HR Manager
Big Way Management Consultancy
06.2012 - 08.2015
Business Development Executive
IDBI Bank
11.2010 - 05.2012
Junior Officer
ICICI Bank
06.2009 - 10.2010
MBA - Finanace
Sikkim Manipal University
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