Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Meghan Ahlbrandt

Naples,FL

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Avow Foundation
08.2019 - 01.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Donor gift entry in Raiser's Edge.
  • Corresponded with Donors as needed.
  • Accurately and efficiently generated Acknowledgment letters and tax receipts.
  • Maintained and researched donor records.
  • Special projects as assigned by Foundation team.
  • Event support including ticket sales, guest registration, gift entry, event set up and break down and coordinating with vendors.
  • Offered support to Foundation team for meetings and coordinated travel arrangements.
  • Optimized calendar management for Foundation team by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for Chief Philanthropy Officer, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.

Medical Secretary

21st Century Oncology
01.2014 - 01.2018
  • Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.
  • Registered new patients in electronic medical records prior to appointment scheduling.
  • Supported office staff and operational requirements with administrative tasks.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Enhanced office productivity by handling high volume of callers per day.
  • Improved billing processes by diligently verifying insurance coverage, submitting claims, and following up on unpaid balances.
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.

Medical Secretary

Naples Medical Center
01.2010 - 2014
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Served as liaison between healthcare providers and patients'' families, ensuring clear communication regarding treatment plans and progress updates.
  • Developed rapport with patients through compassionate communication and attention to their individual needs.
  • Supported overall patient care by maintaining a clean and organized office environment, prioritizing safety and infection control measures.
  • Provided exceptional customer service to all patients, addressing inquiries promptly and courteously while maintaining confidentiality.
  • Contributed to smooth daily clinic operations by managing telephone lines, directing calls appropriately and taking detailed messages when needed.
  • Reduced errors in medical coding by implementing thorough review process before submitting claims to insurance providers.
  • Managed sensitive patient data securely, maintaining strict compliance with HIPAA regulations.
  • Assisted physicians with accurate transcription of medical reports, ensuring timely communication with patients and other healthcare providers.
  • Organized diagnostic test results for easy access by healthcare providers during patient consultations or rounds.
  • Maintained current and accurate medical records for patients.

Education

High School Diploma -

Naples High School
Naples, FL
01.2004

Skills

  • Customer service
  • Data entry
  • Administrative support
  • Microsoft Office Suite
  • Time management
  • Critical thinking
  • Strong problem solver
  • Professional communication
  • Dedicated team player

Timeline

Administrative Assistant

Avow Foundation
08.2019 - 01.2022

Medical Secretary

21st Century Oncology
01.2014 - 01.2018

Medical Secretary

Naples Medical Center
01.2010 - 2014

High School Diploma -

Naples High School

Similar Profiles

CREATE PROFILE