Meghan Arquette
Potsdam,NY
Summary
Positive and caring individual with solid foundation in dental health principles and patient care. Extensive knowledge of dental procedures and infection control protocols, coupled with proficiency in dental radiography and patient scheduling. Committed to enhancing patient experience and contributing to smooth and efficient dental practice.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Community Health Center Of The North Country
Canton, NY
08.2024 - Current
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
Front Desk Receptionist
Adirondack Dental
Potsdam
12.2025 - Current
- Managed patient scheduling to optimize daily operations and reduce wait times.
- Coordinated communication between patients and dental staff to ensure effective service delivery.
- Processed patient payments and insurance claims accurately, enhancing financial efficiency.
- Maintained organized records for patient files, ensuring compliance with privacy regulations.
- Collected payments, processed transactions and updated relevant records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Coordinated with dental insurance providers to verify coverage and obtain necessary pre-authorizations for patient treatments, streamlining the financial aspect of care delivery.
- Managed prescription refills and pre-authorizations, ensuring timely access to necessary medications for patients.
Pediatric Dental Assistant
Pediatric Dentistry of Malone
Malone, NY
10.2023 - 08.2024
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
Surgical Dental Assistant
St. Lawrence Oral Surgery
Potsdam, NY
03.2023 - 10.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Exposed, developed and mounted dental x-rays.
- Verified patient insurance eligibility and benefits.
Education
Bachelor of Science - Applied Psychology
Suny Canton
Canton, NYHigh School Diploma -
Massena Senior High School
Massena, NY05.2018
Skills
- Digital X-ray proficiency
- Instrument sterilization techniques
- Infection control proficiency
- Cross-training capabilities
- Electronic charting
- Knowledgeable in various EMR systems
- Chairside assistance
- Appointment scheduling
Certification
CPR Certified
Timeline
Front Desk Receptionist
Adirondack Dental
12.2025 - Current
Dental Assistant
Community Health Center Of The North Country
08.2024 - Current
Pediatric Dental Assistant
Pediatric Dentistry of Malone
10.2023 - 08.2024
Surgical Dental Assistant
St. Lawrence Oral Surgery
03.2023 - 10.2023
Bachelor of Science - Applied Psychology
Suny Canton
High School Diploma -
Massena Senior High School