Meghan Barger
Grand Haven,MI
Summary
Driven and detail-oriented professional with a strong background in dispatch and office assistance. Excelled in route planning and customer service, effectively managing high-stress situations and enhancing operational efficiency. Demonstrated proficiency in administrative support and prioritization, contributing to seamless office operations and reliable service delivery.
Overview
3
3
years of professional experience
Work History
Dispatcher / Office Assistant
Canteen Vending Service, Corporate
2024.05 - Current
- Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Direct dispatching, routing, and tracking of all service calls for the Grand Rapids, Norton Shores, & Galesburg Canteen locations.
- Maintain accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contribute to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
AP/AR
J Bos Vending
2023.11 - 2024.05
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
Dispatcher
Equity Transportation
2022.02 - 2023.11
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 20 instate drivers & 10 Menards dedicated drivers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
High School Diploma -
Allendale High School
Allendale, MI05.1997
Skills
- Typing Speed
- Scheduling Coordination
- Prioritization
- Route Planning
- Excellent Customer Service
- Multi-line phone proficiency
- Strong Problem Solver
- Filing and data archiving
- Administrative Support
- Time Management
Timeline
Dispatcher / Office Assistant
Canteen Vending Service, Corporate
2024.05 - Current
AP/AR
J Bos Vending
2023.11 - 2024.05
Dispatcher
Equity Transportation
2022.02 - 2023.11
High School Diploma -
Allendale High School
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