Meghan Beaton
Greencastle,United States
Summary
Over 25 years of Data entry, Cash applications, Billing and experience in customer service. Excellent reputation with
resolving problems, improving customer satisfaction, and driving overall improvements. Organized and dependable
candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals. Personable and organized individual with excellent communication skills and
positive, upbeat attitude. Possesses strong understanding of client relations and administrative tasks. Committed to
delivering exceptional service and facilitating smooth client interactions to enhance overall satisfaction.
Overview
30
30
years of professional experience
Work History
CLIENT COORDINATOR
MCMC
, United States
07.2023 - 01.2025
- Provide independent medical reviews for company clients
- Analyzed client information and recorded results in database.
- Executed data entry tasks in a fully remote environment.
OFFICE COORDINATOR
Luberski dba NestFresh
Chambersburg, United States
07.2022 - 03.2023
- Oversaw scheduling tasks for Plant Manager.
- Coordinated the procurement of supplies for production, maintenance services, and office needs.
- Processed incoming orders via Sage, ensuring accurate inventory levels.
- Coordinated daily with Production Supervisors and Leads on establishing priorities to meet scheduled deadlines.
- Communicated verbally and in writing with customers regarding their order status, established ordering policy, and managed expectations.
B2B CUSTOMER CARE REP
Oxo Intl
Chambersburg, United States
03.2022 - 05.2022
- Edited and updated Account Profile Cards detailing instructions for processing specific accounts
- Functioned as backup for permanent team members in processing orders: checking availability, establishing shipping dates, communicating back orders and scheduling
ACCOUNTS PAYABLE SPECIALIST
Anchor Health Properties
Charlottesville, United States
04.2021 - 02.2022
- Collaborate with Accounts Payable Team members in ensuring that all AP activity for 200+ medical office buildings, their designated Property Managers and Asset Managers is handled efficiently and accurately
- Serve as 'AP Liaison' between Anchor Health Properties and its AP clearing house, 'AvidXchange' and its Property
- Portfolio clearing house, 'Yardi Voyager' in creating, maintaining, and processing of payments (invoices, credit cards, expenses, refunds)
- Conduct research required to resolve any AP questions, inconsistencies and/or errors Responsible for communicating in clear, concise, and timely manner both verbally and in writing
- Present weekly status presentations at department and company meetings
ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE COORDINATOR
FASMA
Charlottesville, United States
10.2019 - 04.2021
- Responsible for coordination of all Accounts Payable activity; Accounts Receivable activity for Richey Lab customers; and serving as 'AP Point of Contact'
- Create, maintain and process payments (invoices, credit cards, expenses, refunds) for sixty (60) physician practices including one hundred (100) individual physicians through Acumatica, accounting program
- Coordinate with Richey Lab (onsite orthotics shop) to develop and maintain purchasing records for product sold to physician customers (approximately 4000 pieces per month): initiate billing statements; post associated payments and track balances
- Respond to all incoming physician practice queries via email and/or telephone requiring interface with management, regional supervisors and office managers (Approximately 250 /wk)
- Track and process physician professional development expenses providing monthly updates to each physician
- Maintain vendor information integrity
- Process daily mail ensuring mail is either forwarded to applicable departments or scanned and electronically forwarded as needed
- Participated in migration of Quick Books to Acumatica including development and realignment of established work processes
- Train support personnel in assisting with responsibilities outlined above
- Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.
BILLING TECHNICIAN
City Of Griffin Utilities
Griffin, United States
05.2008 - 06.2019
- Kept customer profiles current using specialized software (Banner/Cogsdale).
- Completed 18 billing cycles a month managing diverse residential and government utilities like electricity supply, water distribution network charges.
- Reconciled lockbox payments against customer accounts
- Conducted audit reports to highlight customer payments and outstanding balances.
- Created and maintained spreadsheets to monitor billing department metrics.
- Executed billing cycles for Commercial/Industrial accounts.
- Engaged with Third Party payers to verify billing compliance and prompt payment.
- Trained new employees in practices of Billing Department
- Ensured all visiting customers received assistance from relevant departments.
- Offered support to Call Center team during operational needs.
- Identified client concerns and provided tailored solutions.
CASH OPERATIONS SPECIALIST
IKON Office Solutions
Macon, United States
05.2002 - 05.2008
- Coordinated payments for 75 large corporate accounts.
- Managed corporate accounts with Banner billing program to ensure accurate and timely invoicing.
- Coordinated with various business sources, such as IKON Regional Collectors and banking institutions, to reconcile payment transactions.
- Completed reconciliations and confirmed findings with direct supervisor.
- Collaborated with collection agents to analyze accounts.
- Enhanced team competency by educating incoming staff on standard billing practices of Ikon Office Solutions.
CASHIER/OFFICE LEAD
Kmart
Griffin, United States
09.1994 - 05.2002
- Responsible for managing daily functions of business office
- Coordinated employee schedules for personnel in cash office
- Ordered supplies and paid all expenses
- Coordinated data entry of approximately 500 daily retail transactions
- Balanced daily transactions against nine (9) cash boxes daily
- Ensured that average $30K-$40K total of daily cash was counted and prepared for courier in accordance with established pick-up schedule
- Trained new employees in practices followed by business office at Kmart
Education
Associate of Arts - Early
Gordon State College
05.1995
Skills
- Remote Work
- Data Entry, Cash Applications, Utility Billing, Accounts Receivable, Accounts Payable, Spreadsheets, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Customer Support/Service
- Research Skills
- Purchasing/Procurement Intuit Quickbooks
- Call Centers, Customer, and Client Research
- Finance: Banking Services, Administrative Skills, Content Management Systems (CMS), and Communication Skills
- Organizational Skills, Time Management, Order Processing, Inventory Levels, Credit Cards
- Office Management, Data Quality, Process Development, Mail Processing, Auditing, and Telephone Skills
- Process improvement, resolve customer issues, medical offices, laptop, and mobile devices
References
References available upon request.
Timeline
CLIENT COORDINATOR
MCMC
07.2023 - 01.2025
OFFICE COORDINATOR
Luberski dba NestFresh
07.2022 - 03.2023
B2B CUSTOMER CARE REP
Oxo Intl
03.2022 - 05.2022
ACCOUNTS PAYABLE SPECIALIST
Anchor Health Properties
04.2021 - 02.2022
ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE COORDINATOR
FASMA
10.2019 - 04.2021
BILLING TECHNICIAN
City Of Griffin Utilities
05.2008 - 06.2019
CASH OPERATIONS SPECIALIST
IKON Office Solutions
05.2002 - 05.2008
CASHIER/OFFICE LEAD
Kmart
09.1994 - 05.2002
Associate of Arts - Early
Gordon State College
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