Meghan Bergen
Mesa,AZ
Summary
Attentive newly graduated nursing professional, presenting high level of care, patient assistance and crisis management during each shift. Considered caring, hardworking, and driven. Ready for a new opportunity to apply exceptional nursing skills.
Overview
10
10
years of professional experience
7
7
Certifications
Work History
Psychiatric Registered Nurse
Connections Health Solutions
02.2024 - Current
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
Unit Coordinator
Connections UPC
12.2022 - Current
- Assist with intake process
- Processing of legal paperwork in accordance with Title 36
- Interdisciplinary communication to coordinate intake of patient’s needing crisis mental health stabilization
- Team collaboration to ensure that paperwork is processed in timely manner
- Assisting families in crisis.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Health Assistant
Accolade
01.2020 - 12.2022
- Assist members with understanding benefits, access to medical care, personalizing relationships, explaining benefits, completing follow-up work regarding claim processing errors
- Knowledge of resources available to members and assisting with connection to resources
- Outstanding team participation
- Stellar metrics including onboarding, training, coaching and development for new hires.
Administrative Assistant/Human Resources
Purpose Healing Center
03.2019 - 01.2020
- Built and maintained rapport with clients, staff, and outside organizations
- Team developer for clients and staff for shared goal of recovery from substance abuse and mental health conditions
- Administrative documentation, bookkeeping, and general correspondence with clients and outside organizations
- Collaborator for onboarding, scheduling, training, and payroll for staff
Sales Representative
State Farm
11.2014 - 03.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Master of Science in Nursing -
Grand Canyon University
06.2025
Associate of Applied Science - Nursing
Scottsdale Community College
12.2023
Bachelor’s in Communications -
Grand Canyon University
03.2020
Skills
- Crisis Handling
- Patient Assessments
- Clinical Documentation
- Mental Health Evaluation
- Direct Patient Care
- CPR/BLS Certified
- Critical Thinking
- Ethical Decision-Making
- Task Prioritization
Certification
- RN License: 303522
- CPR
- BLS
- First Aid
- Safe Clinch
- Therapeutic Options
- AZ State Level-One Fingerprint Clearance Card
Timeline
Psychiatric Registered Nurse
Connections Health Solutions
02.2024 - Current
Unit Coordinator
Connections UPC
12.2022 - Current
Health Assistant
Accolade
01.2020 - 12.2022
Administrative Assistant/Human Resources
Purpose Healing Center
03.2019 - 01.2020
Sales Representative
State Farm
11.2014 - 03.2019
Master of Science in Nursing -
Grand Canyon University
Associate of Applied Science - Nursing
Scottsdale Community College
Bachelor’s in Communications -
Grand Canyon University
- RN License: 303522
- CPR
- BLS
- First Aid
- Safe Clinch
- Therapeutic Options
- AZ State Level-One Fingerprint Clearance Card
Similar Profiles
Lisa FelixLisa Felix
Medical Claims Specialist at Connections Health SolutionsMedical Claims Specialist at Connections Health Solutions
Christina HolmesChristina Holmes
Recovery Support Specialist at Connections Health SolutionsRecovery Support Specialist at Connections Health Solutions
Taylar OsundeTaylar Osunde
Electronic Medical Records Specialist at Connections Health SolutionsElectronic Medical Records Specialist at Connections Health Solutions