Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Bernardoni

Peru,IL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

WAITRESS/Bartender

Joy and Eds
Utica, Il
07.2022 - Current
  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
  • Greeted and escorted guests to tables, fostering warm welcome
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
  • Managed closing duties such as counting money and cleaning
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
  • Assisted customers with menu selections and answered questions regarding food items and beverages
  • Adhered to all established policies and procedures related to serving alcohol responsibly
  • Continuously monitored tables for any additional requests or assistance needed by guests
  • Restocked condiments, silverware, napkins., throughout the shift as needed for optimal guest satisfaction
  • Informed customers about daily specials, increasing sales of popular food items or dishes.

FLORAL MANAGER

Hyvee
Peru, Il
11.2021 - Current
  • Utilized software programs such as Microsoft Office Suite or Adobe Creative Suite for creating visual displays or presentations
  • Created a safe working environment by enforcing safety regulations amongst staff members
  • Coordinated the design process from concept skhing through production completion
  • Monitored flower quality to ensure consistency in product selection according to customer needs
  • Trained and supervised staff on proper use of floral equipment and tools
  • Advised customers on best practices for taking care of their floral purchases
  • Conducted regular audits of store operations in order to identify areas needing improvement
  • Collaborated with marketing department on new product launches as well as special promotions
  • Maintained customer service standards by responding promptly to inquiries and complaints
  • Established procedures for efficient handling of flowers including cleaning, cutting, arranging, packing, storing and shipping
  • Resolved conflicts between staff members or customers in a professional manner
  • Organized weekly work schedules for the team to maximize efficiency in fulfilling orders
  • Managed inventory levels, ordering and receiving of all floral items while controlling costs.

ASSISTANT FLORAL MANAGER

Hyvee
Peru, Il
01.2021 - 11.2021
  • Proficient in use of POS systems and inventory management software
  • Analyzed sales data regularly to identify trends in consumer behavior that could be used to improve product selection or promotional strategies
  • Initiated creative marketing campaigns that resulted in increased revenue from floral sales
  • Created attractive displays that showcased the store's floral offerings
  • Established procedures for proper handling and care of fresh cut flowers which increased shelf life significantly
  • Developed strategies for increasing sales of floral products
  • Maintained records of flower deliveries, orders, and invoices
  • Developed relationships with vendors to secure best pricing on flowers and other materials used in production
  • Collaborated closely with other departments within the company such as marketing or design teams when necessary
  • Provided training and guidance to new employees in order to maximize productivity.

FLORAL CLERK

Hyvee
Peru, Il
06.2019 - 01.2021
  • Successfully managed the stocking of merchandise in an orderly fashion
  • Exhibited proficiency in operating cash register systems and POS software
  • Implemented successful marketing strategies to promote products
  • Developed knowledge of floral arranging techniques and tools
  • Effectively handled multiple customer inquiries simultaneously.

CASHIER

Hyvee
Peru, Il
06.2018 - 06.2019
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided efficient and courteous service to customers
  • Built and maintained positive working relationships with co-workers
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Used POS system to complete purchases for customers.

Education

HIGH SCHOOL DIPLOMA -

Hall High School
05.2020

Skills

  • Customer Feedback
  • Seasonal Plant Understanding
  • Shrink Minimization
  • Complex Problem-Solving
  • Customer Service
  • Team Collaboration

Timeline

WAITRESS/Bartender

Joy and Eds
07.2022 - Current

FLORAL MANAGER

Hyvee
11.2021 - Current

ASSISTANT FLORAL MANAGER

Hyvee
01.2021 - 11.2021

FLORAL CLERK

Hyvee
06.2019 - 01.2021

CASHIER

Hyvee
06.2018 - 06.2019

HIGH SCHOOL DIPLOMA -

Hall High School

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Meghan Bernardoni