Meghan Bonilla
Miami
Overview
8
8
years of professional experience
Work History
Member Experience Specialist
South Florida Educational Federal Credit Union
09.2019 - 11.2020
- Opened customer accounts and provided deposit and withdrawal receipts.
- Educated and engaged customers with new bank products and services.
- Supervised the High School Branch at Coral Reef High School.
Member Advisor I (Teller)
South Florida Educational Federal Credit Union
09.2018 - 09.2019
- Helped large volume of members every day with positive attitude and focus on customer satisfaction.
- Verified customer identification and documentation for compliant transactions.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Server Assistant
Levy Restaurants At American Airlines Arena
01.2018 - 06.2018
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Assisted with dining room set up prior to and after service period.
- Assisted wait staff with timely food delivery and guest requests.
Server Assistant
The Biltmore Hotel
07.2015 - 11.2017
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
- Greeted customers warmly to provide exceptional customer service.
Server Assistant
Tk's At The Villa Mayfair
04.2014 - 03.2015
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Arranged furniture and supplies to support seamless special events, buffets and banquets.
Waitress
Flanigan's Seafood Bar And Grill
01.2013 - 03.2014
- I performed many tasks while working here including hostess, food runner, organizing to-go orders and waitressing.
Education
Bachelor of Science - Supervision And Management
Miami Dade College
Miami, FL08.2020
Skills
- Communication
- Leadership
- Organization
- Time Management
- Teamwork
- Marketing
- Multitasking
- Problem Solving
Timeline
Member Experience Specialist
South Florida Educational Federal Credit Union
09.2019 - 11.2020
Member Advisor I (Teller)
South Florida Educational Federal Credit Union
09.2018 - 09.2019
Server Assistant
Levy Restaurants At American Airlines Arena
01.2018 - 06.2018
Server Assistant
The Biltmore Hotel
07.2015 - 11.2017
Server Assistant
Tk's At The Villa Mayfair
04.2014 - 03.2015
Waitress
Flanigan's Seafood Bar And Grill
01.2013 - 03.2014
Bachelor of Science - Supervision And Management
Miami Dade College