Overview
Work History
Education
Skills
Timeline
Generic

Meghan Bonilla

Miami

Overview

8
8
years of professional experience

Work History

Member Experience Specialist

South Florida Educational Federal Credit Union
09.2019 - 11.2020
  • Opened customer accounts and provided deposit and withdrawal receipts.
  • Educated and engaged customers with new bank products and services.
  • Supervised the High School Branch at Coral Reef High School.

Member Advisor I (Teller)

South Florida Educational Federal Credit Union
09.2018 - 09.2019
  • Helped large volume of members every day with positive attitude and focus on customer satisfaction.
  • Verified customer identification and documentation for compliant transactions.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Server Assistant

Levy Restaurants At American Airlines Arena
01.2018 - 06.2018
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Assisted with dining room set up prior to and after service period.
  • Assisted wait staff with timely food delivery and guest requests.

Server Assistant

The Biltmore Hotel
07.2015 - 11.2017
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers warmly to provide exceptional customer service.

Server Assistant

Tk's At The Villa Mayfair
04.2014 - 03.2015
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Arranged furniture and supplies to support seamless special events, buffets and banquets.

Waitress

Flanigan's Seafood Bar And Grill
01.2013 - 03.2014
  • I performed many tasks while working here including hostess, food runner, organizing to-go orders and waitressing.

Education

Bachelor of Science - Supervision And Management

Miami Dade College
Miami, FL
08.2020

Skills

  • Communication
  • Leadership
  • Organization
  • Time Management
  • Teamwork
  • Marketing
  • Multitasking
  • Problem Solving

Timeline

Member Experience Specialist

South Florida Educational Federal Credit Union
09.2019 - 11.2020

Member Advisor I (Teller)

South Florida Educational Federal Credit Union
09.2018 - 09.2019

Server Assistant

Levy Restaurants At American Airlines Arena
01.2018 - 06.2018

Server Assistant

The Biltmore Hotel
07.2015 - 11.2017

Server Assistant

Tk's At The Villa Mayfair
04.2014 - 03.2015

Waitress

Flanigan's Seafood Bar And Grill
01.2013 - 03.2014

Bachelor of Science - Supervision And Management

Miami Dade College
Meghan Bonilla