Summary
Overview
Work History
Education
Skills
Certification
Volunteer work
Timeline
SalesAssociate

Meghan Cole

Phoenix ,AZ

Summary

Proven in enhancing customer satisfaction, I leveraged teamwork, dedication and multi-tasking strengths at Nordstrom Rack to secure a promotion. Excelling in customer service and cash handling, I consistently exceeded employer expectations by helping create repeat business and improving financial accuracy, demonstrating a significant impact on workplace efficiency and client trust.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom Rack
12.2023 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Got promoted to a slightly higher position & a slight raise halfway thru my time there. A new position they were trying as a beauty concierge.

Live in Caregiver

Planet Staffing
10.2022 - 10.2023
  • Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
  • Administered medications accurately and timely, ensuring proper dosages.
  • Established trust with clients and their families through effective communication, empathy, and professionalism.
  • Enhanced clients'' quality of life by providing compassionate and attentive care.

Waitress

Lake Front Restaurant
03.2022 - 08.2022

This was a seasonal waitressing job. All other waitressing descriptions apply to this one as well.

Waitress

Cooperstown Diner
01.2021 - 12.2021
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Ability to ask questions & communicate to coworkers or managers if I'm not sure about something.

Dog Groomer

Petco Animal Supplies Stores Inc.
12.2019 - 12.2020
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, creating trust in the quality and consistency of grooming services provided.

Waitress

Dennys Restaurant
06.2019 - 11.2019
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Waitress

Crown Railroad Cafe
04.2016 - 03.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Associate Of Applied Arts - Liberal Arts

Coconino Community College
Flagstaff, AZ
05.2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Outgoing personality
  • Money handling
  • Cash register operation
  • Effective & respectful communication with coworkers & customers

Certification

Certificate in general education in art

Volunteer work

Humane society, second chance center for animals, & "Berg's BBQ" where we prepared & served food to less fortunate people.

Timeline

Sales Associate

Nordstrom Rack
12.2023 - 11.2024

Live in Caregiver

Planet Staffing
10.2022 - 10.2023

Waitress

Lake Front Restaurant
03.2022 - 08.2022

Waitress

Cooperstown Diner
01.2021 - 12.2021

Dog Groomer

Petco Animal Supplies Stores Inc.
12.2019 - 12.2020

Waitress

Dennys Restaurant
06.2019 - 11.2019

Waitress

Crown Railroad Cafe
04.2016 - 03.2019

Certificate in general education in art

Associate Of Applied Arts - Liberal Arts

Coconino Community College
Meghan Cole