Meghan Cruise
Clarksville,Tennessee
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Services Manager
Ulta Beauty
Clarksville, Tennessee
08.2021 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained and developed personnel to improve safety, employee relations and resolve any multitude of issues.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited and developed employees for salon and prestige department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised staff of 11+ personnel by implementing company policies, protocols, work rules and disciplinary action.
Cosmetology Educator
Paul Mitchell The School
Hendersonville, Tennessee
08.2019 - 09.2020
- Assisting with development of students in the cosmetology field so they better understand the material and are prepared to get a job in a salon
- Knowledge and use of the POS system
- Teaching students to adapt to the requirements of their clientele
- Advisory duties that include; hours, grades, percentage of completion, disciplinary action, positive reinforcement
- Enforcing structure dependence for students
- Creating and guiding lesson plans, mini classes and class preparation.
Cosmetology Educator
Empire Beauty School
Stone Park, Illinois
01.2018 - 08.2019
- Assisting with development of students in the cosmetology field so they better understand the material and are prepared to get a job in a salon
- Knowledge and use of the POS system
- Teaching students to adapt to the requirements of their clientele
- Advisory duties that include; hours, grades, percentage of completion, disciplinary action, positive reinforcement
- Enforcing structure dependence for students
- Creating and guiding lesson plans, mini classes and class preparation
- Responsible for submitting federal hours of each student as this industry is based on an hourly license requirement
Office Assistant
Ability Cabinet
Franklin Park, Illinois
01.2005 - 01.2018
- Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
- Assisted all office personnel with software, hardware, and equipment issues
- Prepared professional business correspondence, including letters, invoices, and basic contract language
- Stayed on top of file demands, scanning, indexing, and storing physical records
- Built positive relationships with office personnel and customers, strengthening connections and improving communication
- Maintained accurate accounting records, inputting new invoices and payments
- Developed solid relationships with staff, customers, and vendors
- Maintained a clean working area and lounge area for workers
- Handled all errands required to sustain any day to day business
- Used Microsoft Office, Paychex, set up company website, controlled emails.
District Leader
Regis Corporation
Antioch, Illinois
02.2013 - 11.2015
- Prevented budget overage's by keeping operations within boundaries of necessary and reasonable expenses
- Built and maintained successful team by effectively directing, motivating, and disciplining staff
- Developed managers into successful leaders through training and hands-on support
- Assessed locations 4 times per month, verifying conditions and identifying improvement opportunities.
Education
AAS - Business Managment and Supervision
Joliet Junior College
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Triccoci University of Beauty Culture
Bachelor of Science - Human Resources Management
DeVry University
Naperville, IL11.2022
Skills
- Strategic planning
- Sales and marketing
- Creative merchandising
- Business planning
- Financial Management
- Staff Management
- Business Development
- Multitasking Abilities
- Attention to Detail
- Flexible and Adaptable
- Organization and Time Management
Accomplishments
- Kept operations in compliance with OSHA industry regulations, policies and procedures
- Review financial statements, sales, and activity reports, and other performance data to measure productivityand goal achievement and to determine areas needing cost reduction and program improvement
- Determine staffing requirements, and interview, hire and train new employees or oversee those personnelprocesses
- Plan and direct activities such as sales promotions, coordinating with other department heads as required
- Supervised a team of 6 area managers and 63 associates.
Timeline
Services Manager
Ulta Beauty
08.2021 - Current
Cosmetology Educator
Paul Mitchell The School
08.2019 - 09.2020
Cosmetology Educator
Empire Beauty School
01.2018 - 08.2019
District Leader
Regis Corporation
02.2013 - 11.2015
Office Assistant
Ability Cabinet
01.2005 - 01.2018
AAS - Business Managment and Supervision
Joliet Junior College
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Triccoci University of Beauty Culture
Bachelor of Science - Human Resources Management
DeVry University