Meghan Cruise

• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Trained and developed personnel to improve safety, employee relations and resolve any multitude of issues.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Recruited and developed employees for salon and prestige department.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Supervised staff of 11+ personnel by implementing company policies, protocols, work rules and disciplinary action.

• Assisting with development of students in the cosmetology field so they better understand the material and are prepared to get a job in a salon
• Knowledge and use of the POS system
• Teaching students to adapt to the requirements of their clientele
• Advisory duties that include; hours, grades, percentage of completion, disciplinary action, positive reinforcement
• Enforcing structure dependence for students
• Creating and guiding lesson plans, mini classes and class preparation.

• Assisting with development of students in the cosmetology field so they better understand the material and are prepared to get a job in a salon
• Knowledge and use of the POS system
• Teaching students to adapt to the requirements of their clientele
• Advisory duties that include; hours, grades, percentage of completion, disciplinary action, positive reinforcement
• Enforcing structure dependence for students
• Creating and guiding lesson plans, mini classes and class preparation
• Responsible for submitting federal hours of each student as this industry is based on an hourly license requirement

• Covered front desk reception area frequently, greeting visitors, answering questions, and directing guests to specific office personnel
• Assisted all office personnel with software, hardware, and equipment issues
• Prepared professional business correspondence, including letters, invoices, and basic contract language
• Stayed on top of file demands, scanning, indexing, and storing physical records
• Built positive relationships with office personnel and customers, strengthening connections and improving communication
• Maintained accurate accounting records, inputting new invoices and payments
• Developed solid relationships with staff, customers, and vendors
• Maintained a clean working area and lounge area for workers
• Handled all errands required to sustain any day to day business
• Used Microsoft Office, Paychex, set up company website, controlled emails.

• Prevented budget overage's by keeping operations within boundaries of necessary and reasonable expenses
• Built and maintained successful team by effectively directing, motivating, and disciplining staff
• Developed managers into successful leaders through training and hands-on support
• Assessed locations 4 times per month, verifying conditions and identifying improvement opportunities.

Management and Supervision Honors

• Dean's List 2021
• Member of The National Society of Leadership and Success
• Received Business Scholarship