Meghan Currie
Hoffman Estates,IL
Summary
Accomplished Hair Stylist/Receptionist at 1924 Fine Mens Salon, adept in office administration and customer relations, significantly streamlined front desk operations. Leveraged organization and verbal communication skills to enhance client satisfaction and efficiency. Proven track record in improving client retention and satisfaction through expert service and rapport building. Fun loving personality to help customers feel comfortable and welcomed.
Overview
15
15
years of professional experience
Work History
Hair Sylist/Receptionist
1924 Fine Mens Salon
09.2022 - 07.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.EdStreamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided friendly and professional services behind the chair.
- Educated all of my guests on products that would suit them best.
Dog Trainer
Dog Training Now
09.2019 - 09.2022
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
- Conducted informative workshops for pet owners, promoting responsible dog ownership and effective communication methods.
- Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
Stylist Assistant
Salon Mmm
06.2009 - 09.2022
- Supported the head stylist in executing event-specific looks for weddings, proms, or other special occasions by providing expert assistance in garment selection and fitting.
- Facilitated successful collaboration between stylists by promptly addressing questions or concerns regarding specific garments or styling choices.
- Enhanced client satisfaction by providing personalized styling suggestions based on individual preferences and needs.
- Prepared clothing items for alterations by measuring clients accurately; resulting in well-fitted garments that flattered each individual''s figure.
- Managed appointment schedules efficiently to maximize productivity without compromising quality of service or client satisfaction.
- Shampooed and converted with all of the stylists clients,
- Answered phone calls, booked appointments and rescheduled appointments.
- Made sure any unhappy guests were well understood and taken care of.
Education
Cosmetologist - Cosmetology
The Salon Professional Academy
Elgin, IL09.2012
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
- Office Administration
- Data inputting
- Multi-line telephone operation
Timeline
Hair Sylist/Receptionist
1924 Fine Mens Salon
09.2022 - 07.2024
Dog Trainer
Dog Training Now
09.2019 - 09.2022
Stylist Assistant
Salon Mmm
06.2009 - 09.2022
Cosmetologist - Cosmetology
The Salon Professional Academy
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