Meghan Dillebeck
Bartlett,IL
Summary
As someone who was diagnosed with a mental illness about 7 years ago, I have gained so much insight into the mental health community and have never been more excited to learn more in my life. I was an Empathetic Volunteer with 12 months of experience helping those with mental health diagnosis and their loved ones at NAMI National Helpline. I am seeking to join an organization/facility that makes the lives of those with mental illness better. I want to maximize my lived experiences, and training abilities, something that will challenge me, and help me grow and I am committed to coaching peers through life challenges. I have to ability to respect and understand other's diverse backgrounds, and experiences and help develop customized plans for individual issues. As a peer, I have proven to build trusting relationships with clients and care with genuine concern for wellbeing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Crisis Stabilization Program Intern
Ecker Behavioral Health Center
Elgin, IL
08.2023 - Current
- Make follow-up phone calls with clients who were discharged from our local inpatient hospital as well as when clients leave our program
- Helped with group therapy sessions to help clients develop coping strategies and social skills (crisis residential program)
- Quickly identifying problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed notes.
- Participated in workshops and presentations related to Crisis to gain knowledge
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes and resources
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Documented case management activity for accurate, reliable records.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Planned appropriate treatment and discharge schedules to maximize success.
- Designed a safe and supportive environment for clients to discuss issues.
- Developed treatment plans to help clients build self-confidence and resilience.
- Provided education on mental health topics and resources to clients.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assessed patient behavior, moods, and other responses to determine the correct diagnosis and devise treatment plans.
Certified Peer Support Specialist Program
NIU
DeKalb, IL
01.2023 - Current
- Learning to build relationships with others based upon trust and honesty by using active listening and dynamic communication skills
- Learning to help assist individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrate extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Learning to provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Learning about HIPPA laws as well as self-disclosure
- Learning to provided emergency response in crisis situations to diffuse tensions and prevent violence
- Researching resources to provided education on mental health topics and resources to clients.
- Creating our own WRAP Plan
Helpline Specialist
HELPLINE VOULNTEER
01.2022 - 07.2023
- Basic knowledge of mental health conditions, treatments,recovery, and mental health care systems.
- Analytical ability with problem-solving skills and resourcefulness for assessing help seeker's needs and finding correct resources in a timely manner.
- Ability to manage emotionally stressful situations with a positive spirit and open-mindedness
- Keeping calm under pressure and expressing my emotions appropriately
- Ability to multi-task,and solve problems independently
- Prioritize and organize work
- Setting clear goals
- Problem-Solving
- Self-Awareness and Self-Regulation
- Effective Time Management
- Proven ability to learn quickly and adapt to new situations
- Organized and detail-oriented with a strong work ethic.
- Educated clients and families about the dangers of substance abuse and addiction.
- Counseled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness, or physical abuse.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Utilized motivational interviewing techniques to increase client engagement in resources
Photographer
RealynBrooker
01.2015 - 01.2018
- Edited, toned, captioned, and uploaded photographs for publication.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Selected and set up appropriate props, backdrops, and lighting.
- Assisted clients with creative ideas for photography needs.
- Generated cost-effective solutions for client's photography needs.
- Worked with families, couples, wedding parties, small children, and more.
- Directed wedding guests to pose for photographs.
- Calculated quotes for clients.
- Manage finances on spreadsheets,invoices as well as taxes.
Hair Stylists
Jagged Edges
01.2008 - 04.2011
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Recorded notes for future reference about customer preferences and services delivered.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Manage finances on spreadsheets,invoices as well as taxes.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Hair Stylist
Morgan Christopher Salon And Spa
01.2005 - 01.2008
- Welcoming customers and identifying their preferences by asking pointed questions
- Manage books and appointments
- Work on special events like Prom,Bridesmaids,and Bride
- Acting as salespersons to sell clients hair care and retail products
- Shampooing,cutting,coloring,and highlighting hair
- Adhering to safety and cleanliness standards
- Form bonds and build relationships with loyal customers and remember their hairstyle preferences
- Keeping updated on hairstyle trends and styling methods
- Continuing education hours
Education
Certified Recovery Support Specialists -
Northern Illinois University
Dekalb, IL12.2023
Certificate of Cosmetology -
Pivot Point Cosmetology School
Bloomingdale, IL2007
High School Diploma -
Bartlett High School
Bartlett, IL2005
Skills
- Communication skills, written and verbal
- Computer Skills
- Active listening
- Listen with empathy
- Starting and maintaining a discussion
- Ability to conduct internet research quickly while simultaneously managing a phone conversation or SMS/Chat session
- Passionate
- Demonstrate reliability & professionalism
- Trustworthy
- Insights gained through personal recovery (mental health diagnosis)
- Competence in advocacy
- Professional Responsibility & mentoring
- Infuse work environments with hope
- Problem-solving skills
- Develop natural support networks
Timeline
Crisis Stabilization Program Intern
Ecker Behavioral Health Center
08.2023 - Current
Certified Peer Support Specialist Program
NIU
01.2023 - Current
Helpline Specialist
HELPLINE VOULNTEER
01.2022 - 07.2023
Photographer
RealynBrooker
01.2015 - 01.2018
Hair Stylists
Jagged Edges
01.2008 - 04.2011
Hair Stylist
Morgan Christopher Salon And Spa
01.2005 - 01.2008
Certified Recovery Support Specialists -
Northern Illinois University
Certificate of Cosmetology -
Pivot Point Cosmetology School
High School Diploma -
Bartlett High School