Meghan Dolan
Ridley Park
Summary
Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement. Motivated to continue to learn and grow as service professional.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Helping Hands Family
05.2022 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Supported client using principles of applied behavior analysis.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Learned specialized behavior approaches to implement behavioral strategies.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
- Ensured adherence to ethical guidelines set forth by the Behavior Analyst Certification Board at all times during practice.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Led training sessions for new technicians, enhancing team's overall skill set and quality of care.
- Enhanced client progress by implementing individualized behavior support plans under supervision.
- Utilized positive reinforcement techniques to encourage desirable behaviors, contributing to significant client progress.
- Provided crisis intervention as needed, ensuring client safety and continuity of care during critical incidents.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Fostered positive learning environment, applying ABA principles to reduce challenging behaviors effectively.
- Engaged clients in social skills groups to boost their interaction capabilities, promoting better social integration.
- Delivered targeted behavior modification programs, which significantly reduced instances of aggressive behavior in clients.
- Ensured compliance with ethical standards and confidentiality requirements, safeguarding client trust and security.
- Adapted communication methods to meet each client's unique needs, facilitating clearer understanding and cooperation.
- Improved client's daily living skills with personalized training sessions, enhancing their independence and quality of life.
- Engaged in continuous professional development to stay abreast of latest ABA techniques, ensuring highest standard of care.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Therepy Patient Services Representative
Philadelphia Hand to Shoulder Center
09.2021 - 05.2022
- Collected copayments and deductibles in alignment with insurance coverage
- Identified insurance payer sources and verified insurance coverage
- Answered department telephone calls and politely provided information and assistance
- Determined estimated appointment costs by researching and reviewing medical treatments, tests, medications
- Provided patients with required paperwork and verified information for records
- Coordinated appointments and confirmed follow-ups to meet patient needs
- Interacted with patients, maintaining focus on courtesy, respect and professionalism
- Obtained and entered demographic, clinical and financial data into computer system
- Assisted patients with understanding facility's policies and making smart health care decisions
Counter Person - Shift Manager
Ice Works Skating Complex Cafe
03.2016 - 09.2021
- Worked with POS system to input orders and process payments
- Used expert knowledge of available offerings to help customers make informed purchasing decisions
- Followed health and sanitation procedures to protect consumers from food-borne illnesses
- Managed products effectively to maintain freshness, safety, and presentation
- Communicated with customers regarding orders, comments and complaints
- Completed all required paperwork within anticipated timeframes
Camp Counselor
Ridley area YMCA
06.2019 - 08.2019
- Supervised campers, creating positive and nurturing camp experience for each participant
- Kept attendance to maintain constant count of campers
- Observed rules and regulations from local, state, or national regulatory agencies pertaining to health, safety, and care of children
- Responded quickly to emergencies to offer skills in CPR and first aid
- Completed recordkeeping activities to comply with camp requirements
- Taught campers about important outdoor skills, healthy living, and recreation
- Planned sports, games, and crafts to entertain campers
- Aided participant understanding of age-appropriate group and themed activities by providing instruction
Education
Associate of Arts - Communications - Health Communications Minor
Bloomsburg University
Bloomsburg, PaHigh School Diploma - College Prep
Ridley High School
Folsom, PaSkills
- Multitasking
- Creative thinking
- Customer relations
- Networking
- Teamwork
- Analytical thinking
- Social skills development
- Discrete trial training
- Collaboration with professionals
- Behavior modification techniques
- Data collection and analysis
- HIPAA requirements
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- First Aid Certification - American Red Cross
Timeline
Registered Behavior Technician
Helping Hands Family
05.2022 - Current
Therepy Patient Services Representative
Philadelphia Hand to Shoulder Center
09.2021 - 05.2022
Camp Counselor
Ridley area YMCA
06.2019 - 08.2019
Counter Person - Shift Manager
Ice Works Skating Complex Cafe
03.2016 - 09.2021
High School Diploma - College Prep
Ridley High School
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- First Aid Certification - American Red Cross
Associate of Arts - Communications - Health Communications Minor
Bloomsburg University
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