Summary
Overview
Work History
Education
Skills
References
Highlights Of Expertise
Affiliations
Software
Certification
Timeline
Hi, I’m

Meghan E. Messimore

Washburn,United States
Meghan E. Messimore

Summary

Organized Medical Staff Coordinator known for high productivity and efficiency in task completion. Possess specialized skills in credential verification, staff scheduling, and compliance management. Excel at communication, problem-solving, and teamwork to ensure smooth operations within medical settings.

Overview

15
years of professional experience
3
Certification

Work History

Veterans’ Healthcare System of the Ozarks (VHSO)
Fayetteville, AR

CREDENTIALING & PRIVILEGING MANAGER – SUPERVISORY HEALTH SYSTEM SPECIALIST
03.2023 - Current

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed policies and procedures for effective credentialing and privileging processes and management.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to The Joint Commission, Veterans Health Administration and Veterans Health Care System of the Ozarks Medical Staff Bylaws, Rules, Regulations.

Veterans’ Healthcare System of the Ozarks (VHSO)
Fayetteville, AR

CREDENTIALING & PRIVILEGING ANALYST – HEALTH SYSTEM SPECIALIST
10.2022 - 03.2023

Job overview

  • Multi-disciplinary collaboration with service chiefs and administrative officers to ensure chart review forms and FPPE/OPPE summary forms contain the VHA directed clinical indicators and the specialty specific clinical indicators.
  • Applies analytical and evaluative methods and techniques for assessing the effectiveness, efficiency and compliance of key program processes and makes recommendations to leadership for improving policies, processes, and procedures.
  • Responsible for implementation, maintenance, and update of Focused Professional Practice Evaluations (FPPE) and Ongoing Professional Practice Evaluations (OPPE) monitoring systems in support of all divisions of the VAMC and all providers in accordance with VHA Credentialing and Privileging directives, handbooks, and policies as well as Joint Commission (TJC) Standards, State and Federal Regulations.
  • Applies technical skills to extract and analyze large datasets in a variety of formats (i.e. Access, Excel, Power Point, etc.) and manages and organizes information from various VA repository to present data in reports and presentations to supervisors and managers.

Veterans’Healthcare System of the Ozarks
Fayetteville, AR

CREDENTIALING & PRIVILEGING SPECIALIST – HEALTH SYSTEM SPECIALIST
08.2021 - 10.2022

Job overview

  • Provides ongoing review of regulatory requirements, TJC Standards, changing laws, and legal precedents to review hospital regulations and make necessary recommendations for changes to ensure compliance with current VHA and TJC Standards and in the event of an emergency declaration.
  • Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
  • Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
  • Conducted primary source verifications such as background checks and board certifications.
  • Received and evaluated applications to look for missing and inaccurate information.
  • Prepared records for site visits and file audits.
  • Identified gaps in existing compliance processes and recommended updates.

Walmart Store
Cassville, USA

STOCKER
05.2021 - 08.2021

Job overview

  • Hired as a part-time stocker and moved up to a full-time position within one month of being in role.
  • Organized and sorted merchandise as well as became familiar with the store layout to quickly stock all merchandise needed for the shift.

CoxHealth
Cassville, MO

CLINIC MANAGER
04.2019 - 05.2021

Job overview

  • Identified over $10,000 of laboratory testing not initially billed because of new oversight processes and procedures implemented within clinics.
  • Implemented and maintained monthly budget reviews for rural health facilities, ensuring we met or exceeded budgetary goals set for each month and fiscal year by working with the Cox Medical Group billing and finance departments.
  • Ensured rural health clinic staff and facility were prepared for and met the standards for the Missouri Rural Health Survey by improving medication management, lab specimen collection, preparation, and handling, as well as ensuring the providers' licenses and certifications were current and in good standing.
  • Ensured that the facilities maintained the lab processes to meet CLIA regulations.
  • Improved same-day patient access for appointments by ensuring providers kept open appointment slots for acute care needs by implementing best practices obtained through process improvement.
  • Implemented and trained both administrative staff and clinical staff on new processes and procedures for primary care telehealth appointments.
  • Ensured employees were compliant with and utilizing updated workflows within the Cerner EHR.
  • Supported clinical staff when the nurse inbox was backlogged, as well as helping to room patients and enter vital signs into the Cerner EHR.
  • Conducted monthly provider meetings to review CHAPS patient satisfaction surveys that were received during the previous month and to address any physician concerns related to the facility and staff.
  • Ordered, tracked, and verified pharmacy medications for use within the ambulatory rural health clinic to ensure medication levels were to the standard set forth by the health system's pharmacy system and patient needs.
  • Evaluated, selected vendors to support the facility for operational needs, as well as negotiating the agreements and contracts for all vendors for Cassville Medical Care and Crane Clinic.
  • Collaborated with facility managers to ensure the outpatient hospital facilities attached to the Cassville Rural Health Clinic met International Organization for Standardization (ISO) 9000 Quality Management standards for theISO survey.
  • Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
  • Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
  • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
  • Conducted frequent clinic walk-throughs to maintain asafe work environment.
  • Budgeted for resources to control expenditure and maximize profits.

Walmart Home Office
Bentonville, AR

HEALTH AND WELLNESS SPECIALIST
10.2015 - 04.2019

Job overview

  • Managed the scheduling for 37 separate markets across 11 states that includes 450 pharmacy locations and approximately 1,350 pharmacists ensuring everyday low cost of operations in relation to labor expenses.
  • Work with Directors and Regional Talent Specialists to support the workforce plan and offer solid recommendations related to staffing needs and levels of experience.
  • Established short- and long-term planning for each market location related to staffing, training, and budget management.
  • Collaborated with Market Health and Wellness Directors to schedule health and wellness staff by identifying associate staffing pool, communicate gaps and overages in scheduling, track employee time off, and maintain all licenses and certifications for each team member to meet federal and state compliance requirements.
  • Successfully trained over 70 pharmacy managers in understanding and utilizing scheduling software to meet store scheduling requirements, as well as workforce planning policies and procedures.
  • Identified critical cost savings opportunities in one specific store by investigating and analyzing a paid time off request that resulted in reducing payroll expenses by $25K annually.

Orscheln Farm and Home
Jane, MO

ASSISTANT MANAGER / DEPARTMENT MANAGER
08.2014 - 10.2015

Job overview

  • Managed the daily operations of the store including overseeing all incoming and outgoing shipments, vendor management, reconciling transactions and inventory, and compiling home office reports.
  • Increased annual revenues by implementing a new tracking system that increased special orders and widen the company’s existing customer base.
  • Streamlined the company’s return processes that resulted in reducing product losses by over $20K annually.

United States Army
Fort Riley, KS

PATIENT ADMINISTRATION OFFICER / EXECUTIVE OFFICER
01.2010 - 10.2012

Job overview

  • Provided leadership and direction to medical employees and facilities located both domestically and in the Middle East. Utilized multiple information systems to track patients, monitor inventory, and train personnel in being prepared to provide medical assistance.
  • Accountable for a $4.1M operating budget, as well as overseeing all medical logistics, facilities, equipment, and program compliance for the Fort Riley Dental Activity facility.
  • Developed a patient tracking system that provided up to date information on where patients were located and in the process of being transferred back to the United States, while notifying the highest-ranking officer on the post.
  • Designed and implemented an appointment notification system that resulted in preparing an additional 10% of military personnel in being available for deployment.
  • Oversaw a $9M renovation of a dental facility that serviced over 4000 patients. This included overseeing restricting of the building including modernizing the facility to improve patient flow and upgrading approximately $1M in obsolete equipment.
  • Member of multiple committees including the Clinical Quality Management Committee and Medical Evaluation Board Committee. Served as the Command Inspection Coordinate for the unit ensuring the group was up to date on all facility requirements, as well as escorting commanding officers to all facilities on site.

Education

University of Missouri
Columbia, Missouri

Master of Healthcare Administration
12.2022

University of Missouri
Columbia, Missouri

Graduate Certificate from Health Informatics
12.2022

Truman State University
Kirksville, Missouri

Bachelor of Science from Exercise Science/Athletic Training
12.2005

Skills

  • Performance optimization
  • Policy implementation
  • Employee onboarding
  • Change management
  • Regulatory compliance
  • Credentialing management
  • Implementation strategies
  • Accreditation oversight
  • Survey readiness
  • Risk management
  • Policy development
  • Procedure formulation
  • Database administration
  • Analytical thinking
  • Interdepartmental collaboration
  • Process improvement

References

  • Melissa Shutler, 719-216-9672, melissa.shutler@gmail.com
  • Jennifer Turner, MD, 479-200-5510, Jennifer.TurnerRagsdale@va.gov
  • Reba Glidewell, PhD, 479-200-7959, Reba.Glidewell@va.gov
  • Rudolf Ulirsch, MD, 479-443-4301 ext. 65050, Rudolf.Ulirsch@va.gov

Highlights Of Expertise

  • Healthcare Operational Planning/Execution
  • Performance Optimization / Forecasting
  • Project Management / Implementation
  • Accreditation/Survey Oversight & Readiness
  • High Reliability Organization/Prosci Change Management Practitioner
  • Risk Management / Quality Controls
  • Developing Policies / Procedures
  • Database Management
  • Compliance
  • Analytical & Critical Thinking

Affiliations

  • Volunteers to lead an online study group with fellow credentialing and medical staff services professionals across the country to study for the NAMSS Certified Professional Credentialing Specialist certification.

Software

VetPro

Microsoft Office

PowerBI

Microsoft SharePoint

Certification

  • Certified Lean Six Sigma Green Belt - December 2020 - December 2026
  • Certified Prosci Change Management Professional - June 2023
  • Certified Professional Coder - Apprentice - December 2023 - July 2025

Timeline

CREDENTIALING & PRIVILEGING MANAGER – SUPERVISORY HEALTH SYSTEM SPECIALIST

Veterans’ Healthcare System of the Ozarks (VHSO)
03.2023 - Current

CREDENTIALING & PRIVILEGING ANALYST – HEALTH SYSTEM SPECIALIST

Veterans’ Healthcare System of the Ozarks (VHSO)
10.2022 - 03.2023

CREDENTIALING & PRIVILEGING SPECIALIST – HEALTH SYSTEM SPECIALIST

Veterans’Healthcare System of the Ozarks
08.2021 - 10.2022

STOCKER

Walmart Store
05.2021 - 08.2021

CLINIC MANAGER

CoxHealth
04.2019 - 05.2021

HEALTH AND WELLNESS SPECIALIST

Walmart Home Office
10.2015 - 04.2019

ASSISTANT MANAGER / DEPARTMENT MANAGER

Orscheln Farm and Home
08.2014 - 10.2015

PATIENT ADMINISTRATION OFFICER / EXECUTIVE OFFICER

United States Army
01.2010 - 10.2012

University of Missouri

Master of Healthcare Administration

University of Missouri

Graduate Certificate from Health Informatics

Truman State University

Bachelor of Science from Exercise Science/Athletic Training

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Meghan E. Messimore