Meghan Falcione
Cuyahoga Falls,OH
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
Work History
Server
Flipside Burger Bar
Hudson, Ohio
10.2023 - 08.2024
- Work quickly in a fast-paced environment
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Handled money transactions accurately while following company procedures for handling cash payments.
Cashier/Delivery Driver
Brimfield Bread Oven
Brimfield, OH
08.2017 - 05.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Certification in Medical Billing And Coding - Medical Billing And Coding
Fortis College
Cuyahoga Falls, OH08-2019
Skills
- Positive and professional
- POS operation
- Table setting arrangements
- Food safety practices
- High-volume dining
- Dining area maintenance
- Exceptional customer service
Timeline
Server
Flipside Burger Bar
10.2023 - 08.2024
Cashier/Delivery Driver
Brimfield Bread Oven
08.2017 - 05.2022
Certification in Medical Billing And Coding - Medical Billing And Coding
Fortis College