Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Meghan Farren

Meghan Farren

Claymont,DE

Summary

Dynamic Sr Operations Administrator with a proven track record at FedEx, excelling in operational excellence and team training. Enhanced productivity through effective mentoring and improved customer satisfaction by resolving escalated concerns with empathy. Demonstrated strong safety oversight and quality assurance, consistently exceeding performance expectations in high-pressure environments.

Overview

19
19
years of professional experience

Work History

Sr Operations Administrator

FedEx
09.2024 - Current
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Package Handler

UPS
08.2021 - 02.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Head Cashier

Home Depot
02.2006 - 04.2021
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

GED -

James Grove High School
Wilmington, DE
06.2002

Skills

  • Operational excellence
  • Scheduling coordination
  • Document management
  • Incident response
  • Safety oversight
  • Team Training
  • Quality assurance
  • Delegation

Timeline

Sr Operations Administrator

FedEx
09.2024 - Current

Package Handler

UPS
08.2021 - 02.2023

Head Cashier

Home Depot
02.2006 - 04.2021

GED -

James Grove High School

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