-Maintain status and control over all mobile radio units in service
-Reports emergency situations to supervisory personnel
-Operate radio receiver and broadcast equipment, telephone equipment, personnel computers, closed circuit television systems and electronic security systems
-Educated clients and families on community resources, treatment options and health care services to better manage conditions.
-Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
-Assessed clients and developed plans to meet needs.
-Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
-Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
-Responded to emergency situations and provided support to promote client safety and wellbeing.
-Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.