Meghan Ferris
Dunlap
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Successfully trained teams to enhance service quality, driving sales growth. Adept at data collection and goal setting, I fostered a positive environment that improved operational efficiency and strengthened customer relationships that led to the growth of sales.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Domino's Pizza
03.2022 - Current
- Supervised daily operations to ensure quality service and product consistency.
- Trained and mentored team members on operational best practices and customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed staff schedules to maintain efficient labor costs while meeting peak demand periods.
- Collaborated with management to refine processes, improving operational efficiency across shifts.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Paraprofessional
Griffith Elementary School
08.2019 - 03.2022
- Assisted teachers in delivering individualized instruction to students with diverse learning needs.
- Supported classroom management by implementing behavioral strategies and fostering a positive learning environment.
- Collaborated with special education staff to develop and adapt instructional materials for students.
- Monitored student progress, providing feedback to educators on individual performance and areas for improvement.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
Education
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT05-2027
Skills
- Problem-solving
- Customer rapport
- Sales growth
- Sound judgment
- Data collection
- Goal setting and monitoring
Timeline
Assistant Manager
Domino's Pizza
03.2022 - Current
Paraprofessional
Griffith Elementary School
08.2019 - 03.2022
Bachelor of Arts - Education
Western Governors University