Meghan Ford
Selden
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Professional Physical Therapy. Proven ability to enhance client satisfaction through effective scheduling and problem-solving skills. Recognized for maintaining a welcoming environment and building strong relationships, ensuring optimal experiences for visitors and clients alike. Strong team collaborator with excellent administrative capabilities.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Professional Physical Therapy
02.2015 - 02.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Caregiver
Maryhaven
01.2014 - 01.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Counter Clerk
Rolling Pin Bakery
01.2011 - 01.2014
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Processed cash, check and credit card payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency in daily tasks.
- Operated cash register to accurately complete customer financial transactions.
Education
No Degree - Culinary Arts
Suffolk County Community College
Riverhead, NY06-2012
Newfield High School
Selden, NY06-2010
No Degree - Culinary Arts
Boces Culinary Arts
Sayville06-2010
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Administrative skills
- File organization
Timeline
Front Desk Receptionist
Professional Physical Therapy
02.2015 - 02.2017
Caregiver
Maryhaven
01.2014 - 01.2015
Counter Clerk
Rolling Pin Bakery
01.2011 - 01.2014
No Degree - Culinary Arts
Suffolk County Community College
Newfield High School
No Degree - Culinary Arts
Boces Culinary Arts
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