MEGHAN FURGERSON
Escondido,CA
Summary
Dynamic and creative professional with 15+ years of cumulative experience in Graphic Design and Retail Sales. Collaborates closely with clients to define expectations and requirements, applying a proven innovative mindset to develop designs and actionable strategies to realize client vision. An authentic and trusted collaborator, able to effectively instill trust in clients and work towards mutually successful outcomes by virtue of an innate design sense and attention to detail. Goal-driven Graphic Designer successful at applying technical skills to create art to inform and engage customers. Clear communicator and collaborative team player with eye for detail and skilled in desktop publishing tools and graphic design software.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Nordstrom
04.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
Graphic Designer
Freelance
08.2008 - Current
- Client Needs Assessment: Performs needs assessment to define client objectives, requirements, and brand guidelines if available to inform design for various logos, pamphlets, posters, and other traditional and digital collateral
- Omni-Channel Content Creation: Employs acute attention to detail to capture, edit, and refine client photographs for online and physical distribution
- Comparative Analysis: Analyzes competitors and comparative brands, synthesizing industry research with proven design thinking methodology to create functional, impactful, and engaging logo designs
- Iterative Development: Collaborates closely with clients to revise and improve on iterative drafts to maintain compliance and alignment to brand standards and client vision.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Edited photographs for use in digital media platforms including web banners and social media posts.
- Edited video footage for multiple freelance projects.
DUG LEAD| Supervisor
Vons
05.2020 - 11.2022
- Customer Service: Draws on extensive customer service experience to effectively resolve issues and deescalate situations as required, driving customer satisfaction and future referrals
- Position Development: Personal Shopping for Customers, picking and choosing the best products for each and every customer
- To help those unable to shop in a grocery store
- Collaborates with staff to define needs and develop professional relationships
- Setting standards for the customer as well as the staff and self
- Meetings, conference calls, and created weekly schedules.
Education
Bachelor of Science - Graphic Design
The Art Institute of California-San Francisco
01.2012
Associate of Arts - Graphic Design
FIDM
01.2005
GIS Certificate - GIS
UCSD
San Diego, CASkills
- Design Thinking Methodology
- Brand Alignment
- Resource Procurement & Management
- Cross-Platform Content Creation
- Project Management
- Editing & Post-Production
- Customer Service
- Product and service knowledge
Websites
Timeline
Assistant Manager
Nordstrom
04.2022 - Current
DUG LEAD| Supervisor
Vons
05.2020 - 11.2022
Graphic Designer
Freelance
08.2008 - Current
Bachelor of Science - Graphic Design
The Art Institute of California-San Francisco
Associate of Arts - Graphic Design
FIDM
GIS Certificate - GIS
UCSD
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