Meghan S. Gomez
Santa Ana,CA
Summary
Motivated student offering valuable contributions in all facets of administrative activities derived from a diverse, 5-year background in customer service. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Representative
Federation Of Zacatecan International Benefit Org.
11.2022 - Current
- Greeted guest warmly to set tone of the event experience and provide welcoming and friendly atmosphere at FDCZSC events.
- Set up fundraisers, food drives, and educational meetings for the organization in Southern California.
- Help plan events with event coordinators and the president of the organization.
- Met with ambassadors, governors, mayors, elected officials, and influential Mexican-Americans.
Front Desk Receptionist
Lupe Gomez Income Tax
01.2017 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized files and records
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Intern
Orange County Justice Fund
05.2023 - 08.2023
- Helped plan and get sponsorships for the summer fundraiser and the annual fundraiser.
- Met with the former mayor of Irvine to conduct an interview.
- Completed research, compiled data, updated spreadsheets, and produced timely reports on current immigrants in detention centers.
- Posted bond for an individual to be released from an immigration detention center.
Sales Associate
Steve Madden
11.2021 - 12.2022
- Managed cash register after end of shift to balance and record accurate transactions.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Front Desk Receptionist
My First Foto
09.2018 - 10.2019
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled client appointments for staff.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Science - Business Administration
Chapman University - Argyros School of Bus & Econ
Orange, CA05.2024
Bachelor of Arts - Sociology
Chapman University - Wilkinson College of Soc Sci
Orange, CA05.2024
High School Diploma -
Rosary Academy
Fullerton, CA05.2020
Skills
- Public Speaking
- Customer Support
- Nonprofit Industry Expertise
- Staff Training
- Event Coordinating
- Bilingual
Certification
- Certified Mandated Reporter, California Department of Social Services - 4 Hour Course
Affiliations
- Federation of Zacatecan International Benefit Organization, Inc.
- The Andrew McDonough B+ Foundation - Director of Finance 2021-2022, Director of Marketing 2022-2023, ROS/Athletics Coordinator 2023-2024
- St. Joseph Hospital - 500 Volunteer Hours
Timeline
Intern
Orange County Justice Fund
05.2023 - 08.2023
Representative
Federation Of Zacatecan International Benefit Org.
11.2022 - Current
Sales Associate
Steve Madden
11.2021 - 12.2022
Front Desk Receptionist
My First Foto
09.2018 - 10.2019
Front Desk Receptionist
Lupe Gomez Income Tax
01.2017 - Current
Bachelor of Science - Business Administration
Chapman University - Argyros School of Bus & Econ
Bachelor of Arts - Sociology
Chapman University - Wilkinson College of Soc Sci
High School Diploma -
Rosary Academy
- Certified Mandated Reporter, California Department of Social Services - 4 Hour Course
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