Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Meghan Griffith

Mitchell

Summary

Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Director

Coborn's Superstore
12.2021 - Current
  • Met company targets consistently through proactive merchandising and execution of corrective action plans when needed.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
  • Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reported to Director of Operations regarding store and staff issues, financial goals and sales.
  • Organized special events within the store to drive foot traffic and increase overall revenue potential.
  • Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
  • Established clear communication channels between departments within the store to facilitate smooth day-to-day operations.
  • Assisted with hiring, training and mentoring new staff members.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Assistant Store Director

Coborn's Superstore
03.2021 - 12.2021
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Double-checked product pricing and displays.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
  • Increased customer satisfaction with attentive service and quick resolution of issues.
  • Implemented effective loss prevention strategies, reducing shrinkage and increasing overall profitability.
  • Supervised employees and different store departments.
  • Reported problems with employees, products or service to store manager.
  • Streamlined inventory management processes for increased efficiency and reduced waste.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Front End Coach

Walmart
09.2019 - 03.2021
  • Ensured compliance with all company policies, procedures, safety regulations, resulting in an organized retail environment.
  • Mentored new hires on best practices in retail salesmanship, contributing positively to overall team cohesion.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the retail area.
  • Supported store manager in overseeing day-to-day operations, ensuring smooth functioning of the retail space.
  • Trained new retail employees on store merchandising standards and best practices, enhancing overall team effectiveness.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Reduced discrepancies in cash handling by conducting regular audits and providing staff training.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.

Academy Facilitator

Walmart
12.2018 - 09.2019
  • Promoted critical thinking skills by challenging managers with complex problems that required creative solutions.
  • Led professional development courses for fellow retail managers, sharing best practices and innovative teaching strategies.
  • Fostered a positive learning environment by establishing clear expectations and nurturing open communication with students.
  • Managed classroom behavior effectively, implementing consistent consequences while maintaining respect for all students.
  • Audited Academy Store standards per One Best Way
  • Successfully launch 100 managers into their retail management career, with 100% passing rates
  • Grand Opened the Academy in Sioux Falls
  • Implemented and upheld standards in Academy Store and visited other locations to do the same

Assistant Store Director

Walmart
07.2017 - 12.2018
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
  • Supervised employees and different store departments.
  • Checked employee break times and schedule adherence.
  • Streamlined inventory management processes for increased efficiency and reduced waste.
  • Coordinated promotional events to drive customer engagement and increase brand awareness.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Mitchell High School, Mitchell, SD
05-2009

Skills

  • People management
  • Store operations
  • Merchandise planning
  • Retail inventory management
  • Leadership development
  • Policies and procedures
  • Friendly and positive
  • Multitasking and organization
  • Flexible schedule

Accomplishments

  • Reduced turn over 80%
  • Achieved goals faster than expected resulting in a refresh of the store 1 year early
  • Ran both South Dakota Locations
  • Successful fundraising campaigns at both Walmart and Coborn's
  • Recognized at The Greatest Place to Work 2023 and 2024 at Coborn's

Certification

  • Mental Health First Aid
  • CPR
  • Who Not What Leadership Development
  • Food Safe Certified

Timeline

Store Director - Coborn's Superstore
12.2021 - Current
Assistant Store Director - Coborn's Superstore
03.2021 - 12.2021
Front End Coach - Walmart
09.2019 - 03.2021
Academy Facilitator - Walmart
12.2018 - 09.2019
Assistant Store Director - Walmart
07.2017 - 12.2018
Mitchell High School - High School Diploma,

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Meghan Griffith