Meghan Haas
West Allis,WI
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in customer satisfaction, personnel management, accounting management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Houseperson
Walt Disney World College Program
01.2022 - 06.2022
- Maintained cleanliness of guest areas
- Organized and restocked linen rooms for housekeeping use
- Responded to guest requests such as delivering supplies and other amenities
- Collected and removed dirty linens, trash, and recyclables and prepared items for transport to linen and waste facilities
- Conducted daily visual inspections of guest rooms
Senior Assistant Manager
Marcus Majestic Cinema Of Brookfield
04.2015 - 01.2022
- Responded to customer concerns both in person and through online feedback, working to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff on a day-to-day basis
- Interviewed and hired new associates to meet business needs
- Managed and programmed movie content and trailers to play as scheduled
- Counted and balanced cash drawers and safe at the end of every day
- Made daily cash deposits and ordered cash as needed
Quick Service Food and Beverage
Walt Disney College Program
01.2020 - 03.2020
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Maintained high levels of cleanliness and sanitation in guest and food prep areas
Education
Associate of Applied Science - Hospitality Management
Waukesha County Technical College
Pewaukee, WI12.2021
Skills
- Leadership Experience
- Customer Service
- Adaptability
- Self-Motivation
- Time Management
- Problem Solving
- Communication
Timeline
Houseperson
Walt Disney World College Program
01.2022 - 06.2022
Quick Service Food and Beverage
Walt Disney College Program
01.2020 - 03.2020
Senior Assistant Manager
Marcus Majestic Cinema Of Brookfield
04.2015 - 01.2022
Associate of Applied Science - Hospitality Management
Waukesha County Technical College
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