Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Halgren

Buchanan,VA

Summary

I am a dependable and courteous Sales and Service Associate offering excellent customer service and financial management abilities. I take joy in working face to face with customers and finding the product that best suits their needs. Since attending training in May, I have learned to open accounts and make necessary changes to existing accounts based on customer needs and work daily to expand my knowledge in order to better assist customers. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. I also worked in the fast-food industry and became a high-energy food service professional accustomed to smoothly handling guest needs from initial orders through preparation and delivery. Knowledgeable about safe handling strategies and payment processing. Dexterous and well-organized in smoothly producing consistent, high-quality customer service skills. I am seeking a position with growth opportunities to utilize my previous skill assets and develop more to further my experience.

Overview

5
5
years of professional experience

Work History

Sales and Service Associate 1

HomeTrust Bank
11.2022 - Current
  • · Worked as an SSA 1 for one year
  • · Honed money handling skills
  • · Handled retention schedule duties
  • · Worked with customers to find the right fit for their account needs
  • · Kept customers up to date on our CD rates and discussed with them what would work best for their needs
  • · Opened checking and savings accounts for customers
  • · Worked diligently to ensure the bank was well protected and all customer and employees were safe

Sales Associate

Dollar General
11.2021 - 10.2022
  • · Worked open and closing shifts
  • · Upheld cleanliness standards
  • · Maintained safety guidelines and ensured protocols were followed
  • · Worked face to face with customers, handled returns and ensured customers left with their issue heard and were satisfied before leaving.
  • · Pushed continuously to unload trucks and present merchandise in a appropriate way

Front Desk Receptionist

Holiday Inn Express Hotel
11.2020 - 09.2021
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.

Kennel Staff

Botetourt Veterinary Hospital
06.2020 - 08.2020
  • · Maintained clean and orderly play yards, kennels and cages.
  • · Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • · Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • · Observed animals and conducted examinations to identify signs of injury, illness or disease.
  • · Unloaded and organized supplies and product inventory.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.

Sandwich Artist

Subway
03.2019 - 06.2020
  • · Kept customer and food preparation areas clean and well-organized.
  • · Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • · Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • · Delivered superior customer service focused on quality and meeting customer needs.
  • Completed opening, closing and shift change tasks by following company guidelines.

Kennel Staff

Cibolo Canyons Veterinary Hospital
06.2018 - 10.2018
  • · Supported animal health by keeping areas clean, neat and properly sanitized.
  • · Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
  • · Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • · Followed consistent safety procedures, including maintaining visible animal identification and checking tags to minimize care errors.
  • · Observed animals and conducted examinations to identify signs of injury, illness or disease.

Education

High School Diploma -

James River High School
Buchanan, VA
06.2020

Skills

  • Teamwork and Collaboration
  • Self-Directed
  • Computer Skills
  • Critical Thinking
  • Troubleshooting
  • Excellent Communication

Timeline

Sales and Service Associate 1

HomeTrust Bank
11.2022 - Current

Sales Associate

Dollar General
11.2021 - 10.2022

Front Desk Receptionist

Holiday Inn Express Hotel
11.2020 - 09.2021

Kennel Staff

Botetourt Veterinary Hospital
06.2020 - 08.2020

Sandwich Artist

Subway
03.2019 - 06.2020

Kennel Staff

Cibolo Canyons Veterinary Hospital
06.2018 - 10.2018

High School Diploma -

James River High School
Meghan Halgren