Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AssistantManager

Meghan Hammer

Clinton,Tennessee

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

Assistant Manager

AT&T
Knoxville, TN
06.2014 - 01.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Stocker

Victoria's Secret & PINK
Knoxville, TN
05.2013 - 05.2014
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Deli Clerk

Food City
Powell, TN
01.2011 - 04.2013
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Learned other teammates' work tasks to train as backup.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Created appealing food arrangements for party trays and specialized orders.

Education

High School Diploma -

Anderson County High School
Clinton, TN
05.2011

Skills

  • Product and Service Knowledge
  • Recruiting and Interviewing
  • Project Proposals
  • Managing Operations and Efficiency
  • Employee Coaching and Motivation
  • Scheduling and Coordinating
  • Administration and Reporting
  • Directing Team Members
  • Technical Proficiency
  • Performance Tracking and Evaluations
  • Sales Monitoring
  • Shift Coverage

Additional Information

One thing i would like to explain is the gap in my career path. When I left my job at AT&T I gave birth to my son Elijah in 2018. During this time i have worked extremely hard on being on time for all appointments, scheduling, and teaching him all that I know. After almost 3 years after having my son I gave birth to my daughter Lyla. While being a mother that has been with her children since they were born i would like to get back to doing the things that make me a provider. When you become a parents you must learn many new skills that now i can apply to my new found career.

Timeline

Assistant Manager

AT&T
06.2014 - 01.2018

Stocker

Victoria's Secret & PINK
05.2013 - 05.2014

Deli Clerk

Food City
01.2011 - 04.2013

High School Diploma -

Anderson County High School
Meghan Hammer