Meghan Hawkins
Cove City,NC
Summary
Proven track record in enhancing customer engagement and satisfaction , leveraging strong problem-solving and customer service skills, and streamline operations, with a keen eye for detail and organization. Achieved significant improvements in client relationships and operational efficiency, embodying reliability and teamwork.
Overview
23
23
years of professional experience
Work History
Retail Sales Associate
The Sassy Boutique
05.2022 - Current
- Greet customers, help with product questions, selections, and purchases while providing exceptional service.
- Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assist in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Process transactions efficiently minimizing wait times for customers at checkout.
- Develop strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assist in setting up promotional displays to attract customer attention and boost sales.
- Manage cash register, ensuring accurate transactions and safeguarding against losses.
- Assist in periodic inventory counts to maintain accurate stock levels.
"Meghan's Cleaning"
Self Owned
01.2014 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently or working in a team setting, providing support and guidance
- Supervised and trained one employee to share the same pride and goals in performance
- Demonstrated respect, friendliness and willingness to listen to the needs of the clients
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Receptionist
Riverside Chrysler Car Sales
01.2002 - 01.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by filing documents.
Skills
- Teamwork
- Problem-Solving
- Time Management
- Cash Handling
- Reliability and punctuality
- Professional Appearance
- Relationship Building
- Phone Etiquette
- Policy and Procedure Adherence
- Display Setup
- Independent judgement
- Honest and Dependable
- Friendly and Helpful
- Organization with attention to detail
- Goal-Driven
Timeline
Retail Sales Associate
The Sassy Boutique
05.2022 - Current
"Meghan's Cleaning"
Self Owned
01.2014 - 05.2024
Receptionist
Riverside Chrysler Car Sales
01.2002 - 01.2003
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