Meghan Hebert
Pensacola,Florida
Overview
5
5
years of professional experience
Work History
Billing Specialist
Terrezza Optical
01.2024 - Current
- My responsibilities include, but not limited to, identified, research and resolve billing variances to maintain system accuracy and currency, process and post all payments that come through electronically, request authorizations, manually bill claims on insurance websites in a timely fashion, resolve billing discrepancies to enable accurate billing, and manage and sort optical insurance claims, and prepare itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Referral Coordinator
Woodlands Medical Specialists
08.2022 - 12.2023
- My responsibilities included but not limited to, process all patient referrals for our Primary Care practices, monitor incoming referrals by email and EMR messages, input accurate information into Woodlands EMR system for patients, handle sensitive information and abide by HIPPA standards, understand Woodlands policies and accepted insurances, call referring offices to gather missing or undocumented information. Call the referred patient to gather missing information. Obtain authorizations for outside physician offices daily as needed for continued care of the patient's appointments.
Patient Access Coordinator
Baptist Health Care
03.2022 - 07.2022
- My responsibilities included, but were not limited to, answer phone calls from floor nurses and assist with any demographic or insurance information changes, care advance patients from the Emergency Department to the corresponding care floor, register and merge mother-baby charts, verify insurance and co-pay amounts, and obtain prior authorizations for outpatient procedures and advanced imaging, and register trauma and code blue patients coming by ambulance or life flight.
Registration Representative
Baptist Healthcare
03.2021 - 03.2022
- My responsibilities included, but not limited to, greeting patients and get information about what procedure or service they are needing, verify or update patient demographics. Input correct insurance and verify eligibility and benefits, go over consent form guidelines with the patient and have patient sign, answer calls about lab results and x-ray reports or have patients sign PHI release to release the results, verify physician orders are correct and do jot have any missing information, if information is not correct, reach out to physicians office via phone or fax to obtain that information, scan patient documents and orders to patient charts.
Member Service Representative
Navy Federal Credit Union
08.2020 - 03.2021
- My responsibilities included, but not limited to, answering phone calls and direct members to the correct department, assisting members with transfers, payment arrangement, and general banking questions, assist members with signing up for the Navy Federal Credit Union App, navigate through multiple applications to get tasks done to help the members with their banking needs, assist Supervisor with resolutions to escalated calls.
Education
High School Diploma -
Escambia High School
Pensacola, Fl05-2019
Skills
- Fiscal reporting
- Statement processing
- Business operations support
- HIPAA compliance
- Decision-making
- Customer service
- Medical billing and collections
Timeline
Billing Specialist
Terrezza Optical
01.2024 - Current
Referral Coordinator
Woodlands Medical Specialists
08.2022 - 12.2023
Patient Access Coordinator
Baptist Health Care
03.2022 - 07.2022
Registration Representative
Baptist Healthcare
03.2021 - 03.2022
Member Service Representative
Navy Federal Credit Union
08.2020 - 03.2021
High School Diploma -
Escambia High School