Meghan Hill

Oversaw initiatives to elevate client satisfaction through strategic product support. Managed client inquiries to effectively resolve challenges encountered during installation, operation, maintenance, or application of products.

Engaged cross-functional teams to collect insights on system performance, enhancing client experience through effective problem-solving.

Led resolution of complex challenges during TBS to P1C migration projects. Mentored new team members to enhance their skills and integration into the team.

• Assisted in processing medical claims accurately and efficiently. Supported coding of diagnoses and procedures to ensure compliance with regulations. Collaborated with healthcare providers to resolve billing discrepancies.
• Assisted in medical coding and billing as an HCS-D certified coder in a fast-paced environment. Supported communication between field and office staff to achieve medical billing goals and deadlines. Reviewed spreadsheets to verify accuracy and timeliness of submissions.

• Facilitated teamwork to address and meet patients' home health requirements efficiently.
• Coordinated with office personnel to address scheduling requirements and ensure timely fulfillment of patient needs.
• Facilitated systematic arrangement of patient care charts to uphold regulatory requirements.
• Administered inventory of medical office supplies to ensure efficient handling and compliance with quality standards.

• Assisted clinical staff with patient registration and verification of demographic information. Supported quality assurance for all registered accounts. Provided financial counseling and cashiering services, including daily deposit preparation. Coordinated scheduling across all facility departments. Collaborated with insurance companies to clarify patient financial responsibilities. Collected payments for services rendered and obtained necessary authorizations and pre-certifications from various insurers.

Ensured high productivity levels while delivering thorough, accurate work with a strong focus on customer service.

Assisted in coding and data entry tasks for various projects. Supported team members in maintaining accurate records and documentation. Collaborated with colleagues to troubleshoot coding issues and improve processes.

Assigned diagnostic codes utilizing ICD (International Classification of Diseases) standards.

Verified and organized codes to ensure compliance with government and insurance regulations.

Engaged with providers to clarify and obtain necessary documentation for compliance.

Facilitated communication with clinical staff to ensure accurate documentation practices.

Conducted thorough research to resolve complex or unusual coding issues.

Conducted thorough reviews of patient charts and documents to ensure accuracy and compliance.

Verified and updated all codes to ensure currency and functionality.

Demonstrated exceptional typing and 10-key skills with high accuracy and speed.

Demonstrated unwavering dedication to delivering exceptional customer service standards.

Demonstrated proficiency in oral and written communication to facilitate effective information exchange.

Demonstrated ability to operate autonomously in diverse work environments.

Ensured high productivity and accuracy in job duties while prioritizing customer service excellence.