Meghan Hudak

• Drove strategic initiatives at an international start-up, achieving $1.7M in first-year revenue and establishing a foundation for scalable growth.
• Led cross-functional teams to develop a custom app, automating 63% of operations and reducing overhead by 42%.
• Created and launched a new business line in year 3, addressing scalability challenges and driving a 305% increase in annual revenue.
• Established KPIs and systematic benchmarking protocols, developing a custom dashboard to improve data-driven decision-making, performance, and accountability.
• Secured $200K in funding through investor presentations, supported by detailed financial plans and forecasts.
• Formalized partnerships with 50+ Mexico-based businesses, expanding market reach and driving new opportunities.
• Implemented AI-driven systems, increasing service bookings by 32% and improving customer retention.

Increased annual revenue by 142%, rescuing the company from potential closure and leading to a successful acquisition.

Generated $3.2M in new revenue by launching business development initiatives and building strategic partnerships.

Directed marketing efforts that attracted 32,000 first-time patient visits and drove $9.2M in revenue.

Crisis Management & Operational Stabilization

• Hired to stabilize and revitalize operations for a struggling pediatric urgent care chain with 4 clinics, 2 corporate offices, 8 departments, 12 managers, 100+ staff, and 25 physicians.
• Addressed systemic workforce disengagement by leading a cultural transformation, creating an internal vision and mission, and fostering a positive, employee-centric environment, resulting in a 33% increase in customer satisfaction and a 28% improvement in employee satisfaction.
• Reorganized management from location-based to department-based teams, breaking down silos, increasing collaboration, and improving company-wide alignment, contributing to an 89% three-year employee retention rate.
• Achieved a complete turnaround in employee engagement and performance, laying the foundation for long-term stability and growth.

Growth & Scalability

• Directed operational growth from 2 to 4 clinics, implementing scalable systems and fostering a culture of upward mobility to support employee retention.
• Developed and led outreach initiatives to local pediatricians, securing investors for new clinic openings and establishing a referral-based model to drive patient growth.
• Built a scalable framework for clinic expansion, overseeing investor pitches, strategic partnerships, and operational rollouts.

Financial Management & Business Development

• Partnered with the CFO to drive data-informed budgeting, marketing, and strategic initiatives, ensuring sustainable financial health.
• Conducted financial analysis of billing processes, identifying and mitigating a $25-per-visit revenue loss caused by payer changes, and launching initiatives to replace lost income.

Operational Efficiency

• Restructured billing workflows, reducing departmental overhead by 19% and increasing A/R collections in under 30 days from 72% to 94% for six consecutive years.
• Designed an app-based credentialing system, cutting administrative hours by 80% and accelerating provider onboarding by 33%.
• Streamlined OSHA training through an employee-facing app, reducing management training hours by 75% while maintaining full compliance.
• Standardized hiring and training processes, implementing KPIs and review protocols, improving employee accuracy from 74% to 94% and achieving an 89% three-year retention rate.